This rental company is terrible. The worst thing about them is their sneaky behavior of adding extra fees without notifying customers and then denying it every time. During this rental experience, I opted for unlimited mileage, but at drop-off, they charged me over 2000 euros for exceeding the mileage limit. Terrible company. This is my second complaint about this company, and there will be a third and fourth—I will publish all of them.

Very good

Very good. Professional, efficient, and enthusiastic service.

The service staff at AVIS in France were very enthusiastic. They loaned me a brand-new Mercedes. The Mercedes there performs better than the same class in China because it uses diesel, which is available at all French gas stations. The return location is at the airport. Renting and returning at different locations costs the same.

Difficult to locate counter at Marseille airport. Counter staff helpful (spoke English). More difficult to locate correct drop-off location in Paris.

Very responsive and helpful.