Quick and easy.excellent service excellent price staff excellent and easy to talk to .big thanks

It's acceptable.

A very satisfying car rental experience. We took the night ferry from Liverpool and arrived in Belfast early in the morning. The earliest pickup time available was 9 AM, but it was raining that day, and we got there at 8 AM, expecting to wait in the rain for an hour. However, a staff member showed up at 8 AM and helped us complete the car pickup procedures ahead of schedule. The car was brand new as well. Excellent service!

The staff was quite nice, but there was a language barrier.

Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.

Right outside the airport terminal is the car rental office. The staff was very enthusiastic. After completing the paperwork, we took the company's shuttle bus to pick up the car. We initially booked a Passat, but the staff warmly introduced us to an Insignia station wagon, which solved our concern about storage space. The car had only driven 6000 miles and was very new. It even had dual navigation systems, which felt quite luxurious. The trip covered 3500 kilometers in 21 days, costing around 2200 yuan in fuel (diesel cars are very fuel-efficient, 1.2 pounds/liter). Returning the car was simple and took only 10 minutes. We then took the shuttle back to the airport. Overall, it was an excellent experience, and this car performed admirably. Highly recommended!