Loved the personal service - with a smile, a pleasure to rent from them

Satisfied

They did not push insurance sales. The car pickup was quite fast, with two cars to choose from. We had more luggage and took some time to decide which car to take. I rented a RAV4 but ended up with an Eclipse, which had significantly less space. Overall, though, I was satisfied.

It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.

Very dissatisfied, a company that specializes in scamming money!

The service was excellent, the introduction was detailed, and the car was very new.