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Search for Routes Car Rentals in Orlando

You guys have to improve the staff members specially the young kid on the front desk.

Reviewed: Mon, May 6, 2019
About Routes: 5.0 /10
First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

Baul

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 26, 2019
“This rental was thru third party booking, the booking was not clear on who was the true company”
About Routes: 7.3 /10
All planning for rental say easy rental cars but last sentence in communication said Routes

C.Abrahms

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jun 22, 2019
“You need more staff! We waited about an hour and a half to pick up our car. That is unacceptable.”
About Routes: 9.7 /10
Waited way too long, but the young man that serviced us was wonderful!
About QEEQ: 10.0 /10

M.Fuller

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 14, 2019
“AWFUL experience!”
About Routes: 2.0 /10
The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

S.reynolds

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Sep 5, 2018
“Excellent”
About Routes: 10.0 /10
Like: very professional and friendly staff
Dislike: none at this time

R.Graves

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jul 26, 2018
“rental in Orlando”
About Routes: 8.2 /10
Like: Service staff was great, car upgrade was good, thank god for GPS for finding our way to and from the office location, shuttle driver back to the airport was outstanding
Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff

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