Average

The car was great and the staff that we dealt with were wonderful. My only complaint is that the drop off location for the car in the confirmation email was listed incorrectly (was listed as 7 Sabre Court and should have been 26 Cataline Drive). Other than that, it was a fantastic experience.

Call for pick up method is waste the time for foreigner that may be can’t make the call. When return, you need to return at their store outside the airport, not suitable for early bird flight. But the car was Ok, I requested Camry but got Volvo v60

Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.

Like: I thought I was gonna be charged additional costs in renting the car. I was dubious with these sort of online bookings, to the extent that I booked with another company for another road trip just in case this one didn't go well. To my surprise, everything went really well and processes were quick, efficient and hassle-free. Highly recommended, very cheap and affordable.

Like: Everything
Dislike: N/A