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Live chat Email us Service Code: 1038854268
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Happy

Reviewed: Mon, Jan 28, 2019
About Aucar: 9.0 /10
Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.
About QEEQ: 8.0 /10
Standard SUV | Ford Territory or similar

Relevant Reviews on Aucar Aucar Mel airport

Elma Ferdinand

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
The car rental company was very enthusiastic and provided excellent service. They offered free pick-up and drop-off at the airport. The paperwork and vehicle inspection were very convenient. Highly recommended!
About QEEQ: 10.0 /10

G.Tan

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Economy | Nissan Micra or similar
Reviewed: Wed, Dec 11, 2019
About Aucar: 10.0 /10
Good cars, good service
About QEEQ: 10.0 /10

C.Lee

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Economy | Nissan Micra or similar
Reviewed: Mon, Aug 12, 2019
“Good and effective”
About Aucar: 8.0 /10
The condition of the car is generally good. However things like dented car number plate, rim should be fixed before giving to new customer.
About QEEQ: 9.0 /10
It’s a shame that price drop protector was not activated despite that I’ve only set the low margin %

Mrs Ng

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Jul 23, 2019
About Aucar: 10.0 /10
The car is new and clean. the staffs are nice, Can speak in Chinese and English. Highly recommend.
About QEEQ: 10.0 /10
Good and easy to book cars, highly recommend

C.Anthony

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Full Size | Toyota Camry or similar
Reviewed: Sun, Apr 28, 2019
“Good but can be better”
About Aucar: 7.0 /10
Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me. A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal. There was total lack of communication and personal touch to the service provided.
About QEEQ: 7.0 /10
Booking system was good and efficient.

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