Bien en general. Mejorar tiempo de atención en oficina De Santiago aeropuerto.

C.ORTIZ

Spain

Reviewed: Mon, Oct 17, 2022

About Alamo: 9.0 /10

Vehículo de acuerdo a nuestra expectativa. Espacio suficiente para el uso que se le dio, atención del personal tanto en la recepción como en la entrega muy atentos. Tiempo para ser atendidos en la oficina de ÁLAMO en aeropuerto de Santiago muy largo. Hicimos reservación para un vehículo automático y solo había std disponible.

About QEEQ: 9.0 /10

Bien documentado y amigable al usuario su portal.

Alamo

Santiago De Compostela Airport(SCQ)

Santiago De Compostela

Spain

Mini Van | Peugeot 5008 or similar

13-day rental

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Reviewed: Fri, Feb 7, 2025

About Alamo: 2.0 /10

The original reservation was canceled by the Alamo city branch because I arrived at the pickup location over an hour late, and they charged me the full rental fee. The Zuzuche platform also failed to inform me in advance that exceeding one hour would result in being unable to pick up the car and having to pay the full amount. It turns out Alamo has such unfair and shameless terms, which were only mentioned inconspicuously in the contract. Moreover, the Alamo staff were extremely arrogant and seemed to take pleasure in the situation, likely making considerable profit from such practices. In the end, there was no way to claim compensation, and I had to make a new booking on-site. Caution everyone to avoid Alamo!!!