After they checked my booking details, the staff just briefly asked if I wanted any extra insurance, no hard selling at all. Then they handed me the keys and the pickup slip, explained the basics, and the whole process took barely ten minutes.

We originally booked pickup and drop-off at 10 AM, but we arrived earlier after clearing customs and went to the rental store. After communicating with the staff, they allowed us to pick up the car at 9 AM and return it at 9 AM. Although we reserved a Peugeot 3008, they gave us a SEAT instead. The car had enough space—it fit a 30-inch suitcase, two 20-inch suitcases, three carry-on bags, and a large carton, which was quite impressive. Last year, we rented a 3008 and were given a 308. My husband, who was the driver, said the SEAT felt less powerful compared to the 308. The car was quite new, with only around 8,000 kilometers on it. It was a gasoline vehicle and consumed more fuel, but everything else was fine. We purchased full insurance separately, which cost 535 euros for 10 days. It was expensive, but it gave us peace of mind.

I will choose this company again next time, very efficient service

The clerk at the counter told me that they didn't have my vehicle category available, so they gave me a smaller car. The car was dirty on the inside.