I will always go through enterprise, period.

They promised to pick us up within an hour to go to the store, but we heard nothing from them and they didn’t show up. When we arrived at the store ourselves: no cars! When will there be cars? They didn’t know and couldn’t say, but assured us they would deliver one as soon as possible. I booked online for $44.25 per day including tax, but the bill showed $46.22. The worst part was they added towing service (PAI $3 per day) without informing us and tricked us into signing for it. Lesson learned: Avoid small downtown locations. They are more expensive, riskier, and provide poorer service (possibly due to language barriers). Opt for the airport location, especially Alamo, which is supposedly part of the same group.

Car was slightly unclean and didn't have the expected features in the car category

We had a hard time finding enterprise.

Like: Vehicle was very roomy and great gas mileage. Will be back for next family trip.
Dislike: All was good. Except I had to return vehicle a day late and was charged 38 bucks instead of the standard 26 a day that I had paid. Other than that it all went well.

Like: Service,the car,ready to go
Dislike: wait time at airport