Car was upgraded without request, and was created when I walked up. Super nice service!

Car was in great shape and was feature loaded. Enjoyed the drive

I found all staff to be extremely helpful and polite The whole process was perfect would definitely recommend.

Easy and straightforward. Good value.

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.