Mostly fine but leaking gas when refilling super dangerous.

The queue was too long

There was some trouble communicating due to language barriers when picking up the car, but the staff were very patient in explaining everything. The car provided as per our reservation didn't meet our needs, so they helped us upgrade to a newer, larger SUV. The trip went smoothly without any issues. When returning the car, we just filled up the tank as per the contract and cleaned the car a bit. It only took a minute to complete the return at the designated location, which was very convenient. It's best to rent from a big company like Avis; they are well-organized, and both picking up and returning the car are straightforward.

Be sure that you get the car from the same price group, as they don't inform you on that upfront.

Easiest way of car rental process ever!

They charged for a full tank of gas and it was over half full. They also charged over $200 for a “service fee” on top of what we paid you.