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Live chat Email us Service Code: 3733676267
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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Mark Kathleen

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Reviewed: Mon, Aug 5, 2024
About Europcar: 10.0 /10
Although you need to take a number and queue, the process is overall quite quick! Very good.
About QEEQ: 10.0 /10

Woodrow Jenny

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Reviewed: Sat, Apr 9, 2022
About Europcar: 2.0 /10

Cynthia Clemens

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Reviewed: Wed, Jul 20, 2016
About Europcar: 10.0 /10
The store at the airport is quite large with many staff. Although it's a bit far from Heathrow T4, there is a free shuttle service available.
About QEEQ: 10.0 /10

g.Nutt

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Intermediate | Skoda Octavia Estate or similar
Reviewed: Wed, Sep 4, 2019
“We received conflicting information during the car hire period when we had questions about extending”
About Europcar: 10.0 /10
We received an unexpected upgrade
About QEEQ: 9.0 /10

M.Reilly

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Tue, Sep 3, 2019
“Good experience”
About Europcar: 9.7 /10
It was overall a good experience, although it would have been helpful to have an introduction to the controls etc.
About QEEQ: 9.0 /10
Getting through to the call centre is a nightmare. Being greeted with a request to email my query was not helpful or welcoming. My query was dealt with adequately.

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