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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Mark Kathleen

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Reviewed: Mon, Aug 5, 2024
About Europcar: 10.0 /10
Although you need to take a number and queue, the process is overall quite quick! Very good.
About QEEQ: 10.0 /10

Woodrow Jenny

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Reviewed: Sat, Apr 9, 2022
About Europcar: 2.0 /10
Average attitude

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Mini | Fiat 500 or similar
Reviewed: Mon, Mar 20, 2023
“Good service at pick up.”
About Europcar: 7.0 /10
Car was not fully fuelled up and additional damage found at pick up.

V

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Mini | Fiat 500 or similar
Reviewed: Tue, Dec 24, 2019
“DO NOT BOOK EUROPCAR, not reliable”
About Europcar: 2.0 /10
Booked a car and got confirmation for a Sunday morning but Europcar was closed. DO NOT REPLY ON THEM. This is insane and shouldn't happen.
About QEEQ: 10.0 /10
Glad the customer service could help and tried to call Europcar but without luck.

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Mini | Fiat 500 or similar
Reviewed: Thu, Jul 4, 2019
About Europcar: 9.6 /10
Please don't try to trick people by scaring them about insurance. Most people have comprehensive travel insurance and when they say they don't need your insurance you shouldn't proceed to scare them that it is not enough. trying to upgrade people to another car for Inflated prices is not good. I was offered an upgrade if I paid £15 a day _ this is more than I paid for the car I hired! I was told it woukd be more economic as it was diesel!!!! We didn't use more than 15 pounds of petrol a day.
About QEEQ: 8.0 /10

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