Enjoyed the Ride

Everything was pretty good; picking up and returning the car was very quick.

Very satisfied. The car was relatively new, the model was modern, the service was efficient, and any issues were resolved smoothly.

Satisfied overall. However, they forced an additional charge for personal insurance and 24-hour roadside assistance on top of the booking price, which totaled over 70 dollars for four days. Thinking it's for my own good, I didn't argue with them.

My experience on pick up was OK, then I drove the first car I was given a Nissan Reg# 2073 WQ, I drove the car out of Dollar and it did not sound right so I took the back to Dollar straight away, there was some reluctance to find another car for me, but was given a Honda Reg# 9ZR 443 witch I was thankful for but there for around 30min getting the second car I left Dollar for a second time and no problems with the car went on my way some what unhappy. The return too Dollar did not go well at all, before taking the car back I had had it cleaned and valeted and filled up the fuel tank, on getting back to Dollar return area there was a gentleman, witch he did not turn out to be a gentleman, and 4 to 6 men standing in car return, the so called gentleman who I will call (Man#1), Man#1 started too process the return of the of the Honda Reg# 9ZR 443 he scanned what he was to scan while I got my suitcase from the trunk of the car, on going back to the drivers side Man#1 was sitting in the drivers seat shaking his head he got out of the car and in front of all the men standing around and people returning there rental cars started to shout "this car is stinking of smoke" on the top of his voice he then directed his still load remarks to the men standing around, there was talk in a language I did not understand, Man#1 then directed his comments to my he said "You have been smoking in this car" I then informed Man#1 "that I have not smoked in the car as I do not smoke" his reaction to me informing him that I do not smoke was one of I don't believe you, I did inform him that a passenger got in the car with a cigarette and I had informed the passenger that it was a rental and there was no smoking in the car the passenger put the cigarette straight away, but Man#1 still on the top of his voice he kept ranting this car smells of smoke in front of people retuning there cars, and same at the desks it made me feel belittled.

All good on your side

The other comparable cars in my value class were not of standard. Counter staff were too tough on upselling. Free upgrade after complaint but car was in a state. Not clean. Scratches and bumps everywhere. Been back 2 days and still yet to receive deposit back

Simple. Efficient and cheapest on the market. Will be using you guys again