Not sure I’d use hertz again

Unhappy with pickup, satisfied with drop-off. Two overweight African American women were arrogant during pickup and gave me an old car. I didn't rent a premium car, but the fuel tank wasn't full and the low tire pressure warning was already on, clearly indicating no prior inspection had been conducted. During drop-off, a handsome inspector noticed a scratch and asked if there had been an accident. Upon confirming nothing was wrong, he reassured me that insurance would take care of it and told us we could leave after filling out a form. Extremely handsome, right?

The service was great. There were quite a few people, and they did try to sell insurance a bit, but after declining, they didn't push further.

Initial vehicle was smelly and noisy. Replacement was clean, and drove well. Staff very helpful.

Easy booking through internet site. Pick-up at Hertz was straight forward.

Car was not clean. One person on service counter. Was not the car I booked - gave us a Malibu which was fine.