The pickup process was fine, but returning the car was very problematic. The navigation provided was incorrect, leading us to someone else's parking lot. That parking lot allowed entry but not exit, and there were spikes on the ground which caused a flat tire when we returned to their parking lot. They charged over $300 for the tire replacement, which is completely unacceptable. Overall, it was a very poor car rental experience.

There were cockroaches in the car, and the car condition was average.

No queues, not crowded

Many locations, easy to return the car in different cities.

Drop off location was not easy to find as it was not well sign posted from the main road.