Cost was more than quoted. Unhappy and won’t use again

Very good, much better than before.

The staff at Dollar was very patient. When he learned I was planning to go to the outlet mall in San Francisco over the next two days, he recommended that I purchase a road fee add-on service, which included a $16 per day toll fee. This saved me the trouble of late or missed toll payments. Many bridges in San Francisco require tolls, and if you don't pay upfront, you need to settle it online later, which can be easily overlooked and results in fines. This is less convenient compared to Europe. I originally booked a small Nissan car, but at pickup, they gave me a mid-size Nissan, similar in size to a Nissan Teana, and it was a brand-new, fuel-efficient car. I was very impressed with Dollar! Highly recommended!

Average level

The car rental process was convenient and fast, and the location was easy to find.

Shuttle, Front Counter and Check Out Service had very awesome customer service. Started and ended my vacation with a smile before going back to the real world of work again. Thank you!!!

Very good price for the holiday weekend.