Amazing. This was my first experience. Will use again

Very satisfied

Overall good. Quick pick-up and drop-off, no forced sales. However, the car I booked was not the same level as the one I received. I booked a Nissan Altima, but was given a Hyundai Sonata. This big difference was unsatisfactory.

The service was very attentive and patient, and problems were solved promptly.

We booked a standard SUV, which should have been a Jeep Grand Cherokee or Ford Escape. However, when we picked up the car, there were only basic SUVs available in that row. The staff told us to choose from the existing cars, which meant a downgrade. After waiting for 10 minutes, there still weren't any vehicles of our booked class. We insisted on speaking with the staff, and finally, they gave us a Jeep Grand Cherokee from another corner.

Mandatory Liability insurance.