Overall, it was a good experience.

Car was dirty when I got it...I actually had to clean it. This car was heavily scratched and dented. There was also a cap on the back of the car that would fall and hang everytime I drove, I would have to slot it back in each and every time I parked with concern that someone would pull it out. ( I have pictures ). Upon my return, they didn't even got up from the front desk, didn't want to walk around the car to inspect that I had made zero damage, he just asked me if I filled the tank. I always rent from Avis at this location and this is the second time in a row that the car is dirty. I don't typically right reviews but this time was not acceptable. Not sure I will rent from them again.

I booked an Audi or similar. I was given a Ford. They had many Audi’s but the cost of the booking went from €150 to €400 so I took the Ford. When I said that I had booked an Audi, the staff had no solution.

Counter staff were excellent. Courteous, friendly and no hard sales to take out extra insurance. Will definitely use this company again.

I rarely find any other app to offer cheaper car rental.

Arrived at counter at 11.20pm and kept waiting until 12.30am as there weren't enough staff available for the number of collections (Avis & Budget). There was no option to check in using a kiosk machine. After complaining about the long wait I did receive an upgrade in car class.