The interior of the vehicle was not clean enough, and the diesel engine was quite noisy.

Very nice staff, the whole process was quite smooth.

The rental location is near the airport, with a dedicated reception desk at the airport exit directing you to a shuttle bus for car pickup. The pickup location is spacious with many service staff who are very friendly. The paperwork is correct, and someone accompanies you to pick up the car and explains the usage precautions. The process is smooth and fast.

EUROPCAR staff was slow and confused (he gave us the wrong key, no kids seats prepared,...). We did not get the car which we booked even though many of them were available at the car park...

Everything fine!

Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.