The car was in great condition, the service was efficient, and I am very satisfied.

Overall good, had a minor issue with the car, but it was resolved.

We chose the Passat manual transmission group, and we were pleased when the staff at Charles de Gaulle Airport helped us arrange an Opel Insignia station wagon (similar to the Buick Regal in China, but a bit bigger with a larger trunk space). We had four suitcases for two adults and two children, which fit perfectly in the trunk. If it were a sedan Passat or Regal, they definitely wouldn't have fit. Thumbs up to the team here. The car was very new, with only a few thousand kilometers on it and very clean. It had manual transmission, no sunroof, but came with all the advanced features like rearview camera, distance alarms on all sides, lane change warning, automatic headlights, automatic wipers, dual-zone climate control, etc. The car's built-in navigation supports English and was very accurate. As long as you have the detailed address, the navigation is very useful with comprehensive traffic signs. We drove over 2000 kilometers, reaching close to 200 km/h in Germany without experiencing noise or vibrations. Plus, the diesel engine was very fuel-efficient. Overall, we were very satisfied with the vehicle and service.

Feels like they’re more interested in finding a problem with the car after you’ve rented it than making sure you’re OK during your rental, but it did a job.

Good as always. Preferred agent to use online.

Original car was smaller than booked, was mot clean and had bodywork damage + one half-flat tyre. However, was quickly swapped out for upgrade at no additional cost.