Horrible

Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.

I am feeling ripped off because the excuse for the high cost of renting a car was because of a shortage of vehicles compared to the demand. But the car lot was full of cars both at pickup and drop off. So the shortage seems to be no loner the case. So fox and other companies are keeping the high rental charges artificially high now. That is my perception, and why I rated it a 2.

No complaints about qeeq, other than the price shown by qeeq site was lower than the fox confirmation, so we were not sure what the real cost was going to be. So I called qeeq, and the agent explained the difference.

This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.

Never a bad experience. Customer service seems to always be there when needed.

I didn’t get the right car so the agent told me to upgrade into a standard SUV, Hyundai Santa Fe. She told me for 10.00 a day but in my last e-mail it’s 12.00 dollars that was 2.00 dollars more. That’s completely stealing my hard earned money so I’m rating you guys poor monetary and service wise. ☹️

The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental. The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.