Horrible mess

Jessica at counter on pick up was fantastic. But the time it took to get the car was way too long.

Great site. Thanks.

The pickup location was not at the usual airport location, and pickup was time consuming. But, it was a good price.

Rather long wait to pick up car---but great rental rate and helpful staff!

Horrible.

I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.