They do not have a free shuttle to and from the airport, they charge $1.50 plus Tax each way. you use the shuttle

Free shuttle advertised on the website should be removed, they charge a fee of $1.50 plus tax each way if I want to use the shuttle to and from the airport

Car was in bad shape, damaged and dirty. Tried to point it out to the rep as exiting the gate and was met with “let me do my job!”

Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.

Easy to maneuver through the process.

Car was showing require maintenance again and again . Counter staff sold insurance to us by telling it is compulsory . Even hard selling of buying fuel from them was done .

I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.