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Search for Routes Car Rentals in Chicago

Poor customer service.

Reviewed: Tue, Jan 22, 2019
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

T.Lee

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Feb 10, 2020
About Routes: 9.0 /10
It took long time to reach the office. Non stop shuttle needed...btween Airport and rent office...
About QEEQ: 10.0 /10

Aleks

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Nov 7, 2019
About Routes: 9.0 /10
Since during my trip has been snow and winter conditions on the road I missed in the car equipment for cleaning the windows from ice and snow and winter tires too.
About QEEQ: 8.0 /10

VeeRu Motamarri

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Large SUV | Dodge Durango or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Sep 29, 2019
About Routes: 10.0 /10
Best rental I have ever been to.
About QEEQ: 10.0 /10

A.Collier

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jun 28, 2019
“The place to go if you do your research and price is your main concern.”
About Routes: 7.7 /10
I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.
About QEEQ: 10.0 /10
I had a great experience with Easyrentcars.com. Everything went as expected

E.Gonzalez

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Apr 20, 2019
“Great tool”
About Routes: 9.3 /10
great service, very fast, got an upgraded car . Very happy
About QEEQ: 10.0 /10
Everything fine and smooth

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