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Live chat Email us Service Code: 8991560314
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Drop-off a joke

Reviewed: Fri, Apr 5, 2019
About Routes: 6.7 /10
The drop off was not as streamlined as other companies. Waiting in a long line of people just parking their cars, picking up rentals... workers not very friendly. The hassle of taking 2 shuttles with kids and 8 bags to collect rental vehicle in first place means I’ll prolly just use another company in future.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

D.Cermak

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Economy | Kia Rio or similar
Reviewed: Thu, Dec 12, 2019
““Launch It !””
About Routes: 10.0 /10
Left my phone in the vehicle. Staff brought it to me post haste before I realized I forgot got it.
About QEEQ: 10.0 /10
Can’t beat it !!

F.Ji

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
“Price, car condition, counter/receiving agents are all very good.”
About Routes: 10.0 /10
The counter agents were so friendly, they helped me upgrade the vehicle so all my bags can fit in. I am super satisfied with this rental.
About QEEQ: 10.0 /10

K.Lux

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 4, 2019
“Nice car, shame about the service.”
About Routes: 6.7 /10
Car pick up was problematic: Firstly, it wasn't at the airport with the other car rental companies which meant it took much longer to get on the road. Secondly, the person dealing with the booking had no idea about my booking, despite me giving the reservation copy to her which she said she didn't need...a booking which I had made 5 months earlier, and she tried to give me a Jeep when I had booked a Nissan Rogue or equivalent. I refused the Jeep and then her colleague said, "Oh we just had a Rogue come in"...magically. This person was also quite rude. Additionally, the car tires were low and within an hour the warning light came on. This is unacceptable since you have to pay for air refills in the States. However, the person handling the return was excellent and efficient and friendly.
About QEEQ: 10.0 /10

M.Walsh

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jun 10, 2019
“Every thin about it was good Excellent”
About Routes: 10.0 /10
Excellent
About QEEQ: 10.0 /10
Excellent

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, May 16, 2019
About Routes: 8.0 /10
the vehicle though a 2019 made some noise. Other than that it was ok
About QEEQ: 10.0 /10

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