Awesome

The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!

The price drop platform worked well. Great car for a great price!

Car rental pick-up instructions should be provided in more details in the reservation email confirmation.

I found Easyrentcars.com by accident. I recommend that the company must advertise more aggressively.

I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.

Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.

Overall experience exceeded my expectations. Only issue was the ~40 minute wait for the shuttle bus from the car rental center at O’Hare. Returning the care was very quick and easy thanks to a guy not working behind the counter, otherwise I would have been waiting in line for probably 20-30 minutes.