Stun

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

I loved being able to have a car this tie around on my trip visiting family. The staff was friendly and helpful. I will definitely use this company again when I come to Chicago!!

Should have been told in the email that outlined process that there would be a van, that it was offsite. No one we asked at the O’Hare car rental area recognized the co from email. Lost a lot of time trying to figure it out.

The car that I reserved and called to confirm about was not available. I got a nicely equipped Nissan Rogue, but what I really needed was the fuel efficiency and convenience of a sedan.

Nothing to change. The app was easy to use. Due to a flight delay, I had to use customer service and they were very very helpful.

Awesome experience fair exceeded my expectations. Will use them again given the opportunity. Don’t forget to bring you proof of insurance with you at checkin.