La Spezia

Deceptive practices, renting out a sedan as an SUV, pretending not to understand English! No service and awful attitude! Will never rent from this company again! Unauthorized charges! No guidance on how to pick up or exchange the car, had to figure it all out on my own, even asked other rental companies about how to operate the car. Most frustrating rental experience! They told me to go to another branch to exchange the car, which was a complete scam! Went to Florence to change the car, wasted time and fuel, and there were no cars available! Everything seemed fine upon return, but the moment I arrived back home, I got a message about a charge! Where can I even complain about this? First time encountering such a predatory charge!

Satisfied

Maggiore's pick-up point at Malpensa T1 is very convenient. Take the elevator down from gate 5 on the arrivals level and follow the car hire signs. All car rental companies are located there. Once the paperwork is done, you can directly go to parking lot B without leaving the building to get your car.

Very helpful staff

Excellent and easy to navigate web site. Helpful support staff

The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick Up/drop off experience