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Heading to Spain on an exciting adventure? If you're traveling from Canada, particularly for the first time, there are a few key points you should know about car rental processes, requirements, and driving regulations in Spain.
  • Do I need an international driving permit to drive in Spain?
  • What insurance coverage is essential for car rentals in Spain?
  • Which car rental companies are reliable in Spain?
  • Are toll roads common in Spain, and how do I pay?
  • What should I know about parking regulations in Spanish cities?

By reviewing this guide, you'll gain the knowledge and confidence to navigate Spanish roads, understanding key details regarding rentals, driving rules, and local customs. Happy driving!

Can Canadian Citizens Drive in Spain?

Yes, Canadian travelers can legally drive in Spain with the proper documentation. Ensure you meet the minimum age and driving experience requirements.

  • Form of ID:

    A valid passport is required.

  • Driving licence:

    Accepted driving licence include:
    • Original driving licence + International Driving Permit (IDP)
    or
    • EU/EEA Driving License

    Notes: A full driving licence with a photograph and be held for at least 2 years with no major endorsements. Driving licence held under 4 years will be charged new driver fee of EUR7.95/day.
  • Accepted cards:

    Physical credit cards in the full name of the main driver. Accepted cards include Visa, Master, and JCB.

  • Age requirements:

    Drivers aged 21 to 100 are allowed to rent. Young drivers aged 21 to 24 incur a fee of EUR 7.95 per day (US$ 9.37 per day). Drivers aged 75 to 100 also incur the same fee.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Explore reliable car rental options in Spain, ranging from global chains with extensive networks to charming local brands offering personalized services.

Global Chain Companies

Local Brands

  • GOLDCAR

    global
    8.5

    Locations:

    235

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Easy online booking
    • 24/7 customer service
    • Multiple pick-up and drop-off locations

    Best for

    Budget-conscious travelers and those seeking convenience
  • Hertz

    global
    8.5

    Locations:

    570

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • Alamo

    global
    8.5

    Locations:

    538

    Prices:

    $$

    Key Advantages

    • Easy online booking
    • Wide range of vehicles
    • No hidden fees
    • 24/7 customer support

    Best for

    Budget-conscious travelers and families
  • Europcar

    global
    8.5

    Locations:

    821

    Prices:

    $$

    Key Advantages

    • Strong presence in Europe
    • 24/7 customer support
    • Loyalty program benefits
    • Online booking discounts

    Best for

    Leisure travelers and business trips
  • SIXT

    global
    8.5

    Locations:

    512

    Prices:

    $$

    Key Advantages

    • Wide selection of vehicles
    • Competitive pricing
    • Flexible rental periods
    • Convenient locations

    Best for

    Travelers seeking a variety of vehicle options
  • Centauro

    global
    8.5

    Locations:

    108

    Prices:

    $$

    Key Advantages

    • Affordable pricing
    • Wide range of vehicle options
    • Excellent customer service
    • Online booking discounts

    Best for

    Budget-conscious travelers and families
  • Enterprise Rent-A-Car

    global
    8.5

    Locations:

    1023

    Prices:

    $$

    Key Advantages

    • One of the largest car rental companies in the world
    • Comprehensive insurance options
    • Excellent customer service
    • Flexible rental periods

    Best for

    Leisure travelers and corporate clients
  • Record Go

    local
    8.5

    Locations:

    157

    Prices:

    $-$$

    Key Advantages

    • Competitive pricing
    • Tailored rental options
    • Excellent customer service
    • Convenient pick-up and drop-off locations

    Best for

    Budget-conscious travelers and families
  • OK Mobility

    local
    8.5

    Locations:

    168

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Excellent customer service
    • Convenient pickup locations
    • Variety of vehicle types

    Best for

    Budget-conscious travelers and families
  • CLICK RENT

    local
    8.5

    Locations:

    242

    Prices:

    $-$$

    Key Advantages

    • Flexible rental terms
    • Easy online booking
    • No hidden fees
    • Competitive pricing

    Best for

    Budget-conscious travelers
Recommendations for Canadian Travelers
Choose Global Chains If:
  • You are visiting multiple cities across Spain.
  • You require guaranteed vehicle availability and quality.
  • You prefer 24/7 customer support and service.
  • Your trip involves business or formal engagements.
Choose Local Brands If:
  • You are planning to stay within a specific area or city.
  • You wish to experience local culture and unique vehicle options.
  • You are looking for cost-effective rental solutions.
  • You are comfortable with localized customer service.

How to Choose the Right Car?

Choosing the right rental car can make your travel more comfortable, safe, and enjoyable. Consider your travel group size, the destinations on your itinerary, and the type of driving you'll encounter. With QEEQ, you can compare various car types and policies to find the perfect fit for your journey.

  • Seating and Luggage

    Factor in the number of travelers and luggage space requirements.

    • Economy cars (2-4 people, 1-2 suitcases)
      Ideal for city driving and short trips.

    • Compact cars (4-5 people, 2-3 suitcases)
      A balance between space and fuel efficiency.

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances.

    • Full-size/SUVs (5-7 people, 4+ suitcases)
      Suited for families and larger groups.

  • Transmission Type

    Choose between automatic and manual based on your driving preference.

    • Automatic transmission
      Convenient for city traffic and easier to adapt.

    • Manual transmission
      Economical and offers better control, popular in European destinations.

  • Insurance Included

    Understand the coverage provided and additional options.

    • Basic liability
      Included in most rentals; covers damages to other vehicles or property.

    • Collision Damage Waiver (CDW)
      Optional; covers damage to the rented vehicle.

    • Theft protection
      Protects against car theft, generally optional.

    • Personal insurance
      Verify if your travel insurance provides rental coverage.

  • Cancellation Policy

    Know the flexibility in case of travel changes.

    • Free cancellation
      Available up to 24-48 hours before pickup.

    • Prepaid vs. Pay-at-counter
      Prepaid is often cheaper but less flexible.

    • Change fees
      May apply for modifications in booking details.

  • Mileage Policy

    Check if mileage restrictions apply.

    • Unlimited mileage
      Ideal for longer road trips.

    • Limited mileage
      Cheaper but involves extra charges for exceeding the limit.

  • Fuel Policy

    Be aware of fuel arrangements and costs.

    • Full-to-Full
      Return the car with a full tank; the most economical choice.

    • Full-to-Empty
      Pay upfront for fuel; convenient but often more expensive.

Quick Decision Guide

  • City Travel

    Compact/Economy car with automatic transmission, full-to-full fuel policy.

    Madrid, Barcelona, Valencia
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation.

    Andalusian coast, Pyrenees road tour
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option.

    Ibiza, Canary Islands, Costa del Sol

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
Check Rates

What Insurance Do I Need?

You'll need at least basic insurance to legally drive in Spain, but for peace of mind during your trip, additional coverage is highly recommended. Insurance policies can vary, and what's included in your rental agreement may be minimal. Choosing the right protection can help you avoid unexpected expenses in case of an accident or theft.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Protects you from financial liability for damages to the rental car caused by collision or theft.

    CAD $20-30/day
    Essential
  • Theft Waiver (TP)

    Provides coverage for theft of the rental vehicle and associated costs.

    CAD $7-12/day
    Essential
  • Third-Party Liability Insurance

    Covers injury or damage caused to other people or their property while driving the rental car.

    Typically included in the base price
    Included
  • Personal Accident Insurance (PAI)

    Covers medical expenses and accidental death benefits for you and your passengers.

    CAD $6-10/day
    Optional
  • Super Collision Damage Waiver (SCDW)

    Reduces or eliminates the excess charge for damages to the rental vehicle.

    CAD $25-40/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Spain. Get comprehensive coverage online for about 50% less than counter rates.

Insurance Coverage Comparison
Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

$0.00 - $4,717.52
Theft Protection

Fully Covered

$0.00 - $4,717.52
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Save Money When Renting a Car in Spain?

Travelers from Canada can easily save on car rentals in Spain by planning ahead and understanding cost-effective options. The key is to book strategically and be mindful of policies and offers.

Booking Tips for lower Prices
  • Book Well in Advance
    Ensure your car rental is booked at least 4-6 weeks before your trip to secure better rates and availability.
    Save up to 35%
  • Utilize Price Comparison Platforms
    Compare rental prices using websites like Rentalcars or AutoEurope to find the best deals.
    Save up to 20%
  • Consider Smaller or Economy Cars
    Smaller cars are often cheaper and ideal for navigating Spain's narrow streets.
    Save $15-50 per day
  • Choose a Full-to-Full Fuel Policy
    Opt for rentals with a full-to-full fuel policy and refill at cheaper gas stations away from airports.
    Save $25-40 in fuel costs
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

Key Considerations for Car Rental in Spain

Important aspects Canadian travelers should be aware of when renting a car in Spain.

  • Hidden Fees
    Be vigilant about potential hidden fees that may increase your rental cost.
    • Charges for picking up at airports or train stations
    • Additional fees for GPS or child seat rentals
    • Charges for returning the car to a different location
    • Unauthorized driver fees
  • Insurance Coverage
    Understand the insurance options to avoid overpaying or being under-covered.
    • Check if your travel insurance or credit card covers rental cars
    • Collision Damage Waiver (CDW) may not include tires, windows, or undercarriage
    • Consider third-party providers for additional coverage
  • Fuel Policies
    Fuel policies can vary and affect overall cost.
    • Full-to-full policy is often the most economical
    • Avoid prepaid fuel options unless necessary
    • Ensure the tank is filled to the agreed level before returning
  • Inspect the Vehicle
    Conduct a thorough inspection of the vehicle before accepting it.
    • Take photos or videos of any existing damage
    • Ensure all lights and signals are functional
    • Check the spare tire and emergency kit
  • Understand the Contract
    Read the rental agreement carefully and clarify any doubts.
    • Check for mileage restrictions
    • Understand road assistance policies
    • Review the return conditions
  • Timing Considerations
    Plan your pickup and return times to avoid additional charges.
    • Returning the vehicle late may incur extra fees
    • Early returns may not result in refunds
    • Consider non-peak hours for smoother transactions
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

What Are The Differences Between CA and ES Traffic Rules

Traffic rules in CA and ES differ in driving side, alcohol limits, speed unit measurements, and road behavior expectations.

  • Driving Side

    ES

    Drive on the right side of the road

    CA

    Drive on the left side of the road

  • Blood Alcohol Limit

    ES

    0.05% BAC for regular drivers

    CA

    0.08% BAC for regular drivers

  • Speed Units

    ES

    Speed limits are in kilometers per hour (km/h)

    CA

    Speed limits are in miles per hour (mph)

  • Road Signs

    ES

    Uses international pictograms and symbols

    CA

    Uses English-based text and symbols

  • Mobile Phone Use

    ES

    Hands-free devices are mandatory

    CA

    Hands-free devices are mandatory

  • Seatbelt Usage

    ES

    Mandatory for all passengers

    CA

    Mandatory for all passengers

  • Parking Rules

    ES

    Parking is generally on the right side following traffic

    CA

    Parking can be on either side of the road

  • Remember
    • • Traffic regulations in ES are strictly enforced.
    • • Fines for violations can be immediate and substantial.
    • • Ensure your rental car is equipped with reflective vests and warning triangles.
    • • Carry your international driving permit along with your license.
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Frequently Asked Questions

Common questions for travelers from Canada renting a car in Spain

How far in advance should I book a rental car in Spain as a Canadian traveler?

It’s highly recommended to book your rental car as early as possible, especially during peak travel seasons (June-September, Easter, Christmas). Booking 2-3 months in advance gives you better prices and more choices, especially for automatic cars, which are limited and in high demand in Spain.

Where is the best place to book a rental car for Spain from Canada?

The best option is to use a reliable international booking platform. The only platform recommended here is QEEQ, which aggregates offers from many rental companies, has a clear interface, and usually offers more competitive prices than booking directly with rental company websites.

Should I rent a manual or automatic car in Spain?

Manual transmission cars are standard and cheaper in Spain, with more options available. If you’re accustomed to driving automatic and feel unsure about manual cars or driving in hilly/city areas, paying extra for an automatic is worth it. Always select your preferred transmission when booking, as switching at the counter is usually impossible.

What size car should I rent for driving in Spain?

Choose the smallest car that fits both your passengers and luggage. Many old city streets in Spain are narrow, and parking is scarce. Compact or economy cars are easier to maneuver and park. Consider your luggage space before booking.

Can I pick up a rental car in one Spanish city and return it in another?

Yes, this is called a 'one-way rental.' Most companies offer this, but there is usually a 'one-way fee.' On QEEQ, you can enter different pick-up and drop-off locations, and the system will automatically display the total price, including any one-way fees.

Can I drive my Spanish rental car into neighboring countries like Portugal or France?

Usually, yes, but you must inform the rental company during booking or at the counter and pay a 'cross-border fee.' Not all cars (especially economy or luxury) are allowed out of Spain. Failing to declare cross-border travel can void your insurance.

Is the price I see on the booking website the total amount I need to pay?

Not always. The price on QEEQ usually includes the vehicle rental fee, mandatory third-party liability insurance, and taxes. However, at the counter, you may need to pay extra for things like young/senior driver surcharges, additional driver fees, GPS/child seat rental, or upgraded insurance.

Why do the same car models have different prices across rental companies?

Price differences come from factors like brand positioning (premium vs. budget brands), included insurance coverage (especially excess amounts), fuel policy, and location costs (airport vs. city branches). Budget brands may have lower upfront prices but push more extras at the counter.

Do I need to book a child safety seat for my kids in Spain?

Yes. By Spanish law, children under 135cm must use an appropriate child restraint system. You can add this to your booking, charged daily. To save money, you can bring a portable booster seat from Canada.

As a Canadian, do I need an International Driving Permit (IDP) to rent a car in Spain?

Yes, you absolutely need an IDP along with your Canadian driver’s license. Spanish law requires non-EU license holders to have both. Some rental counters may not check, but police or in case of accident, not having an IDP counts as driving without a license, risking fines and invalid insurance.

Is my Canadian driver’s license valid for renting a car in Spain?

Yes, but only when presented together with an IDP. Make sure your license is valid for the entire rental period and is the official, photo-bearing version (not a temporary paper license).

If my license is from Quebec and in French, do I still need an IDP?

Yes, it’s strongly recommended. The IDP provides an internationally recognized translation, including Spanish, which helps avoid misunderstandings with police or rental staff.

What is the minimum age to rent a car in Spain?

Most companies require drivers to be at least 21 years old. Drivers aged 21-24 usually pay a 'young driver surcharge' of €15-€25/day. Some car categories, especially premium models, have higher minimum age requirements.

Are there driving experience requirements for renting a car in Spain?

Yes. Most companies require that the main driver has held a valid license for at least one year, sometimes two. Always check specific terms if you’re a new driver.

Do I have to use a credit card to rent a car, or can I use a Canadian debit card?

You must use a credit card in the main driver’s name. Rental companies need to pre-authorize a security deposit, which is not possible with Visa Debit or Mastercard Debit cards from Canada.

Does the name on the credit card have to match the main driver exactly?

Yes, the credit card must be in the main driver’s name and be presented in person. You cannot use a card belonging to a spouse, family member, or friend.

What documents do I need to bring to the rental counter in Spain?

You must bring your passport, Canadian driver’s license, IDP, and a credit card in the main driver’s name. The rental company will copy or record your passport as ID.

What are CDW and TP insurance, and are they mandatory?

CDW (Collision Damage Waiver) and TP (Theft Protection) are usually included in the base rental rate in Spain. CDW limits your liability for damage, and TP covers theft. Both come with a high excess (deductible).

What is the 'excess' or 'deductible,' and should I be concerned?

The 'excess' is the maximum amount you pay out-of-pocket if the car is damaged or stolen, usually €1,000-€3,000. Anything above this is covered by insurance. You must pay up to this amount before insurance kicks in.

What is 'Super Cover' or 'Zero Excess' insurance?

This is an upgraded insurance option that reduces your excess to zero, covering all damage within the insurer's scope—including tires, glass, roof, and undercarriage. It's the most hassle-free but also the most expensive option.

Should I buy the rental company’s Super Cover insurance at the counter?

If you want maximum peace of mind and don’t mind paying €20-€40 extra per day, buy it. Otherwise, you may consider third-party excess insurance or rely on your credit card insurance (if eligible), but this means a larger deposit and more paperwork if there’s damage.

Does my Canadian credit card rental car insurance work in Spain?

Many premium Canadian cards offer rental car insurance. You must decline the rental company's CDW, use your card for full payment, and confirm coverage for Spain, car class, and rental duration before travel. If you need to claim, you’ll pay up front and claim reimbursement after returning home.

If I use my credit card insurance, why does the rental company still freeze a large deposit?

Because the rental company treats you as 'uninsured' if you decline their CDW, they freeze a deposit (equal to or above the excess) to guarantee payment if the car is damaged. The amount is usually €1,000-€3,000.

Is there a cheaper alternative to buying Super Cover at the counter?

Yes. On QEEQ, you can buy third-party 'excess reimbursement insurance' at a lower rate. If damage occurs, you pay the rental company first, then claim reimbursement from the third-party insurer.

What is the best fuel policy for a rental car in Spain?

'Full to Full' is the fairest. You pick up and return the car with a full tank. Avoid 'Full to Empty'—you pay for a full tank at inflated prices and rarely return it empty.

What other hidden fees should I watch for besides insurance?

Common fees include airport surcharges, road tax, out-of-hours pick up/drop off fees, additional driver fees, and equipment rentals like GPS or child seats.

What is a security deposit, and when is it refunded?

It’s a sum temporarily blocked on your credit card, used to cover potential fines, tolls, or damages. If you buy Super Cover, the deposit is lower; if you use your own insurance, it’s higher. The hold is released 5-15 business days after return, depending on the company and your card issuer.

What should I do at the rental counter, especially if staff push extra insurance?

Stay calm and firm. If you’re using credit card insurance or third-party coverage, politely decline extra policies. Read the contract before signing to ensure no unwanted extras are included.

How should I inspect the car before driving away?

Request the vehicle condition form and check for any existing damage. Record a video of the car from all angles, noting all scratches, dents, and the fuel level. Check for required safety gear: a hi-vis vest and two warning triangles. Report anything not listed on the form to staff.

What if the car model I booked isn’t available?

The rental company must upgrade you for free to an equivalent or higher class car. They cannot charge you extra for this. If you’re offered a downgrade, you can request a discount or refuse the car.

Should I rent a GPS from the rental company?

No. Daily GPS rental is expensive. Use your own smartphone with offline maps (Google Maps, Waze) or get a Spanish SIM/eSIM for mobile data. Bring a car phone mount and charging cable.

What should I check in the rental contract before signing?

Verify your personal details, rental period, car details, fuel policy (should be Full to Full), insurance items (no unwanted extras), and the total price breakdown. Ask questions if anything is unclear.

What should I do if my flight is delayed and I miss my scheduled pick-up time?

Provide your flight number during booking so the rental company can track your flight. If delayed over 2 hours without notice, your booking may be canceled. Contact the local branch or QEEQ support as soon as possible if you’re delayed.

How do I add an additional driver?

All drivers must be present at pick-up with their licenses and IDPs. The rental company will register them on the contract and charge an additional driver fee. Only registered drivers are covered by insurance.

What are the main differences between driving in Spain and Canada?

Both countries drive on the right. Roundabouts are common—vehicles inside have right of way. Speed is in km/h. Right-hand priority applies unless otherwise signposted. On highways, use the left lane only for overtaking.

What are typical speed limits in Spain?

Urban areas: 30-50 km/h. Conventional roads: 90 km/h. Highways (Autopistas/Autovías): 120 km/h. Always check road signs; speed cameras are common.

How can I distinguish between gasoline and diesel in Spain?

Gasoline is 'Gasolina' (usually green pump, marked 95/98). Diesel is 'Gasoil' or 'Diésel' (usually black pump). Double-check with rental staff to avoid damaging the engine.

What are 'Low Emission Zones' (Zonas de Bajas Emisiones) in Spanish cities?

Major cities like Madrid and Barcelona restrict polluting vehicles in certain areas. Rental cars are usually new enough to enter, but always check city regulations and use navigation apps for up-to-date restrictions.

Are Spanish highways tolled, and how do I pay?

Spain has free 'Autovías' (A-xx) and tolled 'Autopistas' (AP-xx). Tolls can be paid in cash or credit card at booths. Some rentals offer electronic toll devices, billed to your credit card with a rental fee.

What should I know about parking in Spain?

Blue lines (Zona Azul) are paid/time-limited zones—pay at meters and display the ticket. Green lines are usually for residents—non-residents pay higher fees and face more restrictions. White lines mean free parking. Yellow lines indicate no parking.

What do I do if I receive a traffic ticket in Spain?

If stopped in person, pay on the spot for a discount. For camera tickets, the rental company will charge an admin fee to your card and forward your details to authorities, who will mail the fine to your Canadian address.

What should I do if the car breaks down or I’m in an accident?

Pull over safely, wear your hi-vis vest, and place two warning triangles. Call the 24-hour roadside assistance number on the contract. For accidents involving other vehicles or injuries, dial 112 and complete the accident report form, taking photos of the scene.

How do I return the car?

Follow GPS to the drop-off location (airport or city). Look for signs with your rental company’s logo. Park in the designated area and bring the keys and contract to the office for check-out.

Do I need to wash the car before returning it?

No, unless the car is excessively dirty inside. Normal exterior dust is fine. If the interior is unusually dirty, you may be charged a cleaning fee.

What should I do during car return to protect myself?

Ask staff to inspect the car with you, confirm there’s no new damage, and sign off on the return form. Take photos/videos of the car’s condition, mileage, and fuel gauge. Get a final receipt showing the rental is closed and paid.

What if I return the car after office hours?

Use the key drop box. Take thorough photos and videos of the car’s condition as evidence, since the final inspection will be done after you leave.

When will my security deposit be released?

After the car is checked for damage, full fuel, and outstanding tolls or fines, the company will release the hold. This usually takes 5-15 business days, depending on the company and your card provider.

What should I do if I see an unknown charge from the rental company on my credit card months later?

Contact the rental company and request an itemized invoice. It’s often an admin fee for a delayed traffic fine or toll. If it’s incorrect and you have proof, dispute the charge with your credit card provider.

What if I forget something in the rental car?

Contact the branch where you returned the car as soon as possible with your contract number and vehicle info. If found, you’ll need to arrange and pay for shipping to Canada.

What are the three most important tips for Canadians renting a car in Spain?

1) Bring all required documents: Canadian license, CAA-issued IDP, passport, and a credit card in the main driver’s name. 2) Book early on QEEQ, choose 'Full to Full' fuel, and understand your insurance options. 3) Always record the car’s condition with photos/videos at pick-up and return to avoid unfair claims.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support