I am visiting India for the first time. Should I opt for self-drive or a car rental with a driver?
For most first-time visitors from Canada, renting a car with a driver is strongly recommended. Indian traffic is hectic, with unique unwritten rules and frequent unpredictability, which can be overwhelming for foreigners. A driver not only relieves you from navigation and stress but also acts as a guide. Only consider self-driving if you’re an extremely experienced and adventurous driver sticking to well-maintained highways.
How far in advance should I book my rental car in India?
It’s best to book at least 2-4 weeks in advance, especially during peak tourist season (October to March) or around major holidays. Early booking ensures better vehicle selection (especially for automatics) and more competitive pricing.
What are the benefits of booking through a platform like QEEQ?
QEEQ offers transparent price comparisons, a streamlined booking process, clear insurance options, and reliable customer service. If there are disputes with the local provider, QEEQ can mediate and assist. Their insurance packages are also more understandable for international travelers.
What type of car should I rent for travel in India?
Choose based on your route. For city driving, opt for a compact hatchback (like Maruti Suzuki Swift). For long-distance highways, a compact SUV or sedan (like Hyundai Creta or Honda City) is ideal. For mountain or poor roads (like Himachal Pradesh or Ladakh), rent a high-clearance SUV (like Mahindra Scorpio), preferably 4WD.
Are automatic cars easily available for rent in India?
Automatics are less common than manuals and are usually more expensive, but their availability is improving rapidly. Always select 'Automatic' during booking, and confirm this explicitly with your provider, especially via QEEQ.
Can I pick up a car in one city and drop it in another (one-way rental)?
Yes, most major rental companies offer one-way rentals, but expect a significant 'one-way fee' since the provider will need to return the car to the original location. Always confirm this cost during booking.
What special items should I bring for a road trip in India?
Essentials include a sturdy phone mount, car charger and power bank, offline maps, first-aid kit, bottled water, snacks, wet wipes, hand sanitizer, and a dashcam. These items help with navigation, comfort, and safety.
What should I check when booking a car with a driver?
Confirm if the quoted price covers the driver’s food and accommodation, tolls, parking, and taxes. Clarify the daily service hours and overtime charges. Check driver reviews for language skills and professionalism on QEEQ.
Can I drive in India with my Canadian driver’s license?
No. You must have a valid Canadian license AND an International Driving Permit (IDP). Driving without an IDP is illegal and may void your insurance.
Is the International Driving Permit (IDP) mandatory in India?
Yes, it’s absolutely mandatory. The IDP serves as an official translation of your license and is required by rental companies and police. Insurance claims may be denied without an IDP.
Where can I get an IDP in Canada?
Apply at any Canadian Automobile Association (CAA) office. Bring your valid Canadian license, passport-sized photos, and the application fee. Process is usually quick—be sure to do this before leaving Canada.
Which documents must I carry while self-driving in India?
Always carry originals of: your Canadian license, IDP, passport with valid Indian visa, rental contract, vehicle registration (RC book, usually a copy), insurance policy, and Pollution Under Control (PUC) certificate. The rental company should supply the last three.
What should I do if stopped by the police for a vehicle check?
Stay calm and polite. Roll down your window but don’t exit immediately. Present your documents when asked. Don’t offer cash or bribes. If fined, request an official receipt ('challan') and ask about official payment channels.
Are there age restrictions for renting a car in India?
Yes. Most companies require drivers to be at least 21 or 23 years old and have held a license for 1-2 years. Higher age limits may apply for luxury or high-performance vehicles.
What should I do if I’m involved in a road accident in India?
Do not leave the scene unless your safety is threatened. Call the police and your rental company immediately. Avoid private settlements, especially if injuries are involved. Wait for official instructions.
What is generally included and excluded in car rental fees in India?
Typically included: base rental, minimum third-party liability insurance, and GST (tax). Not included: fuel, security deposit, tolls, parking, extra driver fees, child seats, and optional insurances.
How do security deposits work when renting a car?
A mandatory deposit (₹5,000–₹25,000, depending on car/length) is held via credit or debit card. It covers potential damages, fines, or refueling. Ensure your card has sufficient limit.
Are there mileage limits on rental cars?
Most rentals include a daily mileage cap (e.g., 240 km/day). Excess is charged per km. If you plan long trips, consider unlimited mileage packages or clarify costs in advance.
What is FASTag, and do I need it?
FASTag is a mandatory electronic toll payment system in India. Ensure your rental car has an active FASTag at pickup, and clarify whether usage fees are prepaid or settled at return.
Is the basic insurance included in the rental sufficient?
No. Basic insurance usually only covers third-party liability with a high deductible for vehicle damage. You’re liable for minor damages unless you add extra coverage.
Which extra insurance should I purchase? What is 'Zero Depreciation Insurance'?
Purchase 'Zero Depreciation Insurance' (also called 'bumper-to-bumper' or 'full cover') to minimize or eliminate your out-of-pocket liability for damage. This is highly recommended given India’s road unpredictability.
How are petrol and diesel prices in India, and what should I watch for?
Fuel prices are similar to or slightly lower than in Canada, but not included in rental. Confirm the car’s fuel type ('petrol' or 'diesel') at pickup—misfueling can cause severe engine damage.
What hidden charges should I watch out for?
Watch for high claims on small scratches (avoid by buying zero-depreciation insurance), cleaning fees for dirty interiors, refueling penalties, and late return fees. Reading the QEEQ contract carefully and inspecting the car helps avoid surprises.
What is the typical process for picking up a rental car?
Present your passport, visa, Canadian license, and IDP. Staff will verify your documents, have you sign the contract, and take the deposit. Then, you’ll inspect the vehicle—allow 30-45 minutes for the whole process.
How should I thoroughly inspect the car at pickup?
Check the exterior for scratches, dents, and paint chips. Inspect all four tires (including the spare) and tools. Test the AC, windows, wipers, audio, and all lights. Verify that all vehicle documents are present and valid.
Why is it important to take photos and videos during inspection?
Documenting all pre-existing damage with time-stamped photos and videos protects you from wrongful damage claims at return. Take wide shots and close-ups, ideally with a staff member present.
How do I confirm the car’s legal documents?
Request the RC (registration), insurance, and PUC certificate. Ensure the registration number and expiry dates match the actual vehicle.
What is the usual fuel policy at pickup?
Most rentals operate on a 'full-to-full' policy: you receive the car with a full tank and must return it full. Check the gauge at pickup and clarify any discrepancies immediately.
Does India drive on the left or right side of the road?
India drives on the LEFT, with the steering wheel on the right. This is the opposite of Canada, so extra attention is needed, especially at intersections.
What are some of India’s 'unwritten' traffic rules?
Unwritten rules include: bigger vehicles have priority, lane markings are often ignored, and drivers frequently weave through any available space. Defensive and anticipatory driving is critical.
How should I interpret honking culture in India?
Honking isn’t aggressive—it's a means of communication ('I’m here,' 'I’m passing'). Expect constant honking, and use it to signal your presence, especially before overtaking or at blind curves.
How do I deal with congestion and chaotic city driving?
Stay patient, maintain a safe following distance, avoid sudden moves, and pay close attention to motorcycles and pedestrians. Expect slow progress and frequent stops. In roundabouts, actual priority often goes to the boldest driver.
What should I know about driving on Indian highways?
Highways vary in quality. Watch for unexpected speed bumps, potholes, vehicles going the wrong way, and crossing animals or people. The right lane is intended for overtaking, but slow vehicles may misuse it.
Why is night driving discouraged in India?
Night driving is risky due to poor road lighting, unlit trucks and animals on the road, and higher rates of drunk driving. Plan to arrive at your destination before dark whenever possible.
How do I avoid misfuelling at petrol stations?
Clearly state 'Petrol' or 'Diesel' to the attendant and watch them select the correct nozzle. Choose modern, branded stations (like Indian Oil, BP, HP) for accuracy and safety.
Is parking difficult in Indian cities?
Yes, in major cities, secure paid parking lots are safest. Avoid random street parking to prevent fines or towing. In smaller towns or tourist sites, parking is easier but still requires attention to avoid blocking traffic.
Is Google Maps reliable in India?
Google Maps is helpful but sometimes suggests impractical shortcuts through narrow alleys. Always download offline maps and double-check routes using road signs.
What should I do if animals are blocking the road?
Slow down and prepare to stop. Cows are considered sacred and have absolute right of way. Wait patiently for all animals to clear without honking aggressively.
What common scams should I beware of when driving in India?
Watch for the 'flat tire' scam, where someone claims you have a puncture and leads you to a complicit repair shop. Also, beware of fake police demanding cash fines—always ask for ID and an official receipt.
What if my rental car breaks down on the road?
Call the rental company’s 24-hour emergency assistance immediately. Don’t accept unsolicited roadside help. Stay in your car with doors locked if safe, or wait at a secure location nearby.
How should I handle a road accident in India?
Stay calm and safe. Do not move your car unless blocking traffic. Photograph the scene and damage. Call emergency services (112) and your rental company. Exchange information with the other party and wait for the police.
What are India’s emergency phone numbers?
The national emergency number is 112. Police: 100. Fire: 101. Ambulance: 102. Save these on your phone.
Any special safety advice for female drivers?
Always keep doors locked, avoid driving alone at night, dress conservatively, be cautious when interacting with strangers, share your location with someone you trust, and park in well-lit, busy areas.
How can I keep valuables safe in the car?
Never leave valuables like wallets, phones, cameras, or passports in plain sight. Take them with you or lock them in the trunk. Use hotel safes when possible.
How reliable is roadside assistance from rental companies?
Major companies offer nationwide roadside assistance, but response times can be slow in remote areas. Always keep the 24/7 helpline provided at pickup handy.
What is the proper process for returning a rental car?
Allow enough time for a thorough return inspection. Accompany staff during the check, photograph the car, fuel gauge, and odometer. Only sign the return slip after reviewing all charges.
How is the fuel policy enforced at return?
For 'full-to-full' policies, refill the tank just before returning and keep the receipt as proof. If not full, you’ll be charged a premium fuel rate plus service fee.
How can I avoid disputes or extra charges at return?
Meticulous pickup inspection, photo documentation, and zero-depreciation insurance help. If charged for new damage, show your original inspection photos/videos. Only sign off once all is clear.
How long does it take to get my security deposit back?
Refunds usually take 7–21 business days. Credit card pre-authorizations are released automatically; debit card refunds may take longer. Be patient and monitor your account.
What if my deposit is delayed or unexpected charges appear?
Contact the rental company directly with your rental contract number. If unresolved, QEEQ’s customer support can intervene on your behalf. Retain all documentation and correspondence for proof.
What are the top 3 golden rules for first-time self-drivers in India?
1. Drive defensively and yield: Assume others may act unpredictably—always prioritize safety over speed. 2. Don’t skimp on insurance: Buy zero-depreciation/full cover for peace of mind against inevitable minor damage. 3. Embrace the chaos with patience and humor: Expect delays, honking, and surprises—see it as part of the Indian adventure and keep a positive attitude.
