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Last updated on: June 15, 2025
103Rental Locations
33Airport Locations
Map View of Car Rental Locations in Frankfurt
Wheego
8.3/10
Hertz
8.1/10
Europcar
8.3/10
FLIZZR
6.0/10
AVIS
7.5/10
Budget
7.9/10
OK Mobility
7.8/10
Alamo
8.3/10
Buchbinder
6.7/10
Shouqizuche
7.8/10
Keddy by Europcar
8.1/10
Enterprise
8.0/10
National
8.9/10
Dollar
10.0/10
GLOBAL rent a car
7.2/10
Caro
9.0/10
Interrent
6.5/10
Thrifty
9.0/10
Gipin Car
7.6/10
Global drive
5.3/10
Reviewed: June 16, 2025
I booked a manual Golf, but the counter said they didn't have it. Initially, they offered to replace it with a Skoda Fabia, which was surprising because that's a downgrade rather than an upgrade. Later, they switched it to a small Kia SUV, claiming it was a new car. However, it had poor performance and was hard to drive, the interior had a strong smell, and there was a scratch on the front right wheel arch that wasn't marked. They also didn't provide an email address to send photos of the damage, which ended up causing lengthy and exhausting communication with the platform.
Reviewed: May 31, 2025
Overall satisfied, but the car interior was somewhat worn-out.
Reviewed: April 3, 2025
Terrible car rental company, do not rent from them, renting will only make you angry.
Reviewed: June 8, 2025
This was my first time renting a car from the Hertz branch in Frankfurt, and due to the crowd, I had to wait in line for about 30 minutes.
Reviewed: June 1, 2025
The car rental and return procedures were very convenient, but they charged a 680-euro deposit, and I don't know how long it will take to be refunded.
Reviewed: May 17, 2025
The car's condition was poor, the fuel gauge was inaccurate, the Stop&Go function was erratic, and the built-in wireless CarPlay frequently failed and disconnected.
Reviewed: May 21, 2025
The overall car rental experience was extremely satisfying! The customer service staff were friendly, the online booking process was smooth, and the pricing was transparent with no hidden fees. There were plenty of vehicle options, and the car rented was in great condition with a high level of cleanliness inside and out. The only minor downside was a short wait for document processing during pickup, but it was still within an acceptable range.
Reviewed: May 25, 2025
Previously arranged 7-seater vehicle was unsatisfactory, vehicle change caused delays.
Reviewed: May 14, 2025
When we arrived at the counter to pick up the car, everything was prepared in advance. However, even though we had already prepaid for crossing the Czech border when renting, we were told at pick-up that it was not allowed. Alternatively, we could switch to a Toyota 7-seater, but we were not notified about this beforehand.
Reviewed: April 18, 2025
Be cautious of hidden fees; you might get overcharged. Remember to keep call recordings as evidence.
Reviewed: August 12, 2024
Since my English is not very good, I repeatedly confirmed during the car rental process to avoid any additional fees. The final charge has not been settled yet, so I’m unsure if there will be extra costs. For this trip, I had to cancel the initial booking at the airport and place a last-minute order with this company because my first reservation wasn’t confirmed properly. Initially, there were some issues due to communication problems on both sides, but they were eventually resolved. Before picking up the car, I confirmed multiple times to avoid extra service charges. However, the rental agreement sent to my email still listed a service fee of over 200 euros. I’ve just returned the car, and I’m still waiting for the final charge confirmation. Once the charge is processed, I’ll revisit this issue. As for the car’s condition, it was excellent.
Reviewed: December 30, 2024
The only issue was that the car I received had a damaged windshield.
Reviewed: December 1, 2024
The car I got was MG (instead of Dacia Sandero) I ordered - which was OK. the man at counter was busy looking around at people, instead of dealing with my order... Taking the car, nobody checked the car with me, just told me to take pictures of the pai t problems I found...
Reviewed: November 21, 2024
The overall efficiency was very high, and the Golf was upgraded to an Audi.
Reviewed: November 20, 2024
Very good, easy to locate the car pickup point.
Reviewed: April 25, 2025
The car was in good condition, however they did not have the automatic that was requested. I am not sure why the reservation for an auto was not honoured. Luckily I am able to drive a manual - but someone who has only driven an auto would have been in big trouble as there were no other vehicles available. Not a suitable situation. Reservations are made to be honoured
Reviewed: January 7, 2025
Booked a large SUV and got a Skoda Kodiac. With 4 big bags one had to go in the center of the rear seat.
Reviewed: March 18, 2025
We rented a 7-seater van, but this rental company initially gave us a 9-seater without informing us beforehand. After spending a lot of effort locating the car, we found out it was a 9-seater. The vehicle was quite large, and we had never driven something that size before. We went back to the staff to request a replacement, but they said there were no 7-seaters available. We insisted on canceling the rental, and then they asked us to wait while they checked again. After about half an hour, they said they had found a 7-seater by chance. It wasn't until the end of our trip that we realized the 9-seater couldn't even fit into underground parking lots because of Germany's strict parking size regulations. Overall, we were not very impressed with this rental company.
Reviewed: August 16, 2023
We were very satisfied with both the booking process and the car itself. The vehicle was exactly what we ordered and the price was reasonable.
Reviewed: September 27, 2024
Very satisfied, got upgraded to an Audi A4 but paid the difference.
Reviewed: July 25, 2024
Excellent service, I will definitely rent from this company again next time.
Reviewed: July 18, 2024
The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.
Reviewed: October 6, 2023
When I booked the car, it was supposed to be an automatic fuel car. However, the store claimed that the order did not specify automatic and fuel, and they offered an electric car instead. The rental company did not clearly indicate the user's requirements on the order. Although there were options to choose the model when paying, these were not reflected on the order. This misleads the user's requirements and does not match the reality. Overall, I felt deceived.
Reviewed: December 24, 2023
Flawless experience, very smooth and exactly how it should be
Reviewed: October 6, 2013
The staff at DOLLAR reception was very friendly. After we purchased full insurance on the spot, they upgraded our rental car for free and carefully explained the precautions. The car we received had only been driven over ten thousand kilometers and was in great condition. We used it for 14 days, traveled over 2800 kilometers across Germany, Austria, and the Czech Republic without any issues. We are very satisfied!
Reviewed: September 21, 2013
They provided a Ford C-Max, definitely 5 stars.
Reviewed: April 21, 2022
global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.
Reviewed: February 11, 2020
I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off
Reviewed: November 24, 2019
Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.
Reviewed: October 13, 2019
The staff is professional and did not ask or promote additional packages .
Reviewed: February 1, 2020
I rented the car at the airport. Since I didn't have a phone, I couldn't find the pick-up driver. In fact, the rental point is near the airport. You need to contact them in advance to confirm which gate you will exit from. The rental company has a large lot, and the staff are very nice. The pick-up process was also simple.
Reviewed: January 18, 2019
The company is excellent, and the staff are patient and responsible.
Reviewed: November 3, 2018
Very responsible, no need to queue, ample car availability
Reviewed: October 31, 2018
Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!
Reviewed: November 18, 2019
Service was average, and they kept pushing insurance. Since I didn't buy their insurance, they gave me a bad car and refused to change it, saying there was nothing wrong with it. I will never rent from them again.
Reviewed: November 13, 2019
Intentan timarte con los golpes del coche. Recomiendo hacer fotos y mirar todo bien antes
Reviewed: May 22, 2019
The service efficiency is extremely low and their deception skills are extremely high. Be very careful to avoid getting trapped!
Reviewed: November 3, 2019
The booking process and the car was simply amazing
Reviewed: April 25, 2019
So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.
Reviewed: November 24, 2014
The airport reception point is easy to find, the paperwork is quick, and picking up and returning the car is very convenient.
Reviewed: October 19, 2014
Thrifty is a small company in Europe, with fewer models and locations. I booked an automatic Focus or a similar model, but when picking up the car, there was only an automatic Skoda Fabia available. Both the price and the space specifications are lower than the Focus, more on par with the Ford Fiesta. Also, when picking up the car at Frankfurt Airport, the staff said that starting from October 1st, winter tires were required and I'd have to pay an additional cost every day. Over 10 days, they charged me more than 160 euros. I initially thought this was a universal and mandatory rule, so I didn't question it, but later found out from the internet and friends that winter tires are only required from November onwards. I didn't need them from October 1st to 11th, and in fact, it was around 20 degrees Celsius in Germany during those days.
Reviewed: August 21, 2019
The rental company was operated by Chinese. We had five people with four large suitcases, but they sent a small car to pick us up to their rental point. After loading the luggage, four people had to squeeze in the back seat.
Reviewed: February 17, 2019
It's just a few Chinese people renting cars from other rental companies and then sub-letting them. Not good.
Reviewed: February 12, 2019
Very good. They picked us up from the airport to get the car and explained the traffic rules on the way, which avoided a lot of trouble.
Reviewed: December 5, 2018
Very satisfied, car was in good condition, friendly staff
Reviewed: May 10, 2024
Almost no waiting in line, and when they tried to upsell insurance, they were fine when we told them we had already bought it elsewhere.
Reviewed: May 19, 2015
At the time of pickup, the rental company informed me that the rented vehicle was not available because the previous renter had not returned it. They didn't know when the car would be available. After waiting for several hours, the company's solution was that the vehicle was still not returned, so either wait indefinitely or switch to a manual transmission model (I originally rented an automatic) without a refund for the difference. I found both options unreasonable, so I decided to rent from another company. During the process of renting from another company, I was informed that the vehicle had been returned and was available, but this was already more than 4 hours past the scheduled pickup time.
