The company is excellent, and the staff are patient and responsible.

Their service is impeccable. When we exited the airport, there was someone holding a sign with my name on it waiting to pick us up, which made us feel very welcomed. The person who picked us up was an elderly man, with limited English, but he patiently communicated with us until we understood everything. The car was almost new, and driving it was an excellent experience! When we returned, someone picked us up again. This time, the elderly man didn't speak any English. We just asked 'OK?' and he responded 'OK!' and we were on our way. Haha. Very good experience.

Great company with quick and convenient procedures, very responsible.

The service was excellent. Although there wasn't a staffed counter at the airport, someone met us at the agreed time. We arrived early and called to request an early pickup, which was promptly accommodated, including a free upgrade. For the return, we needed to return the car to the pickup office, where someone waited for us until 10 PM and even drove us back to our hotel. Considering the cost was much lower than other major companies, I highly recommend them.

Friendly and patient attitude. Mercedes-Benz GLA260, over 5000 kilometers, very good. However, the cigarette lighter was not working, so the complimentary GPS couldn't be charged in the car. Fortunately, I had a power bank, otherwise the GPS would have been useless.