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Last updated on: June 15, 2025
61Rental Locations
24Airport Locations
Map View of Car Rental Locations in Dusseldorf
Hertz
7.9/10
Flex To Go
7.6/10
Europcar
9.0/10
Shouqizuche
9.7/10
Alamo
8.4/10
STARCAR
10.0/10
Wheego
8.9/10
Keddy by Europcar
8.1/10
Dollar
8.0/10
Enterprise
8.0/10
AVIS
7.9/10
GLOBAL rent a car
9.2/10
Interrent
2.0/10
Budget
9.1/10
National
10.0/10
Buchbinder
6.1/10
Caro
7.7/10
Reviewed: February 1, 2025
The car was very new, a Mercedes E-Class Estate with just over 10,000 kilometers. It was very stable even at top speed on the German autobahn.
Reviewed: November 21, 2024
The overall service was fine, but the car provided was very unsatisfactory. There was a significant difference between the two car categories. I rented a Mercedes CLA but was actually given a Citroën, which is a huge downgrade.
Reviewed: November 21, 2023
Arrived at the rental desk within the reserved time but was told the original car model was unavailable and was asked to pay extra for an upgrade. There was no guidance to pick up the car.
Reviewed: May 24, 2025
A very disappointing experience. I already paid for full insurance, but upon arrival at the store, I was presented with three options:
1: Deposit of 2000 euros. If any issue occurs with the vehicle during use, up to 4500 euros may be charged. The deposit will be held for 5 weeks.
2: Deposit of 150 euros. If any issue occurs with the vehicle during use, it's fully covered. The deposit will be held for 7 days. Return the car with a full fuel tank. Cost is 49 euros per day.
3: Zero deposit. If any issue occurs with the vehicle during use, it's fully covered. You can return the car with an empty fuel tank. Cost is 47 euros per day, plus an additional 90 euros.
This is essentially forcing customers to purchase extra insurance.
Reviewed: May 14, 2025
Absolutely terrible! This was the worst car rental experience I've ever had. The car started beeping on its own the second day and displayed a message in German about some required service. Tried calling but couldn't get through for ages. The rental company's location is inside a hotel, making it hard to find. By far the worst experience.
Reviewed: October 22, 2019
The car rental service was very professional and fast.
Reviewed: December 27, 2024
For a small dent of 2 cm they charge me 1300 euros.
Reviewed: October 16, 2024
Ich habe lange am Schalter gewartet Ich hatte VW Passat gewählt, leider war kein anderes VW Fahrzeug verfügbar. Ich bin mit dem angebotenen Fahrzeug nicht gut zurecht gekommen.
Reviewed: December 6, 2023
We got an amazing new cabrio instead of the ordered one. Enjoined so much :)
Reviewed: December 14, 2024
Very satisfied, the deposit was refunded quickly—received in three days. The first car wasn't good, but they replaced it on the third day. Excellent service.
Reviewed: November 8, 2024
Very satisfied. The parking lot was easy to find, the paperwork was completed in five minutes, then I got the keys, took photos of the car, and drove off.
Reviewed: December 10, 2024
Pretty good. I had to purchase full insurance because I didn't have a chipped credit card.
Reviewed: October 31, 2024
Very satisfied. The rental company is excellent and very professional.
Reviewed: July 9, 2024
Relatively satisfied. It's my first time in Europe, so I can't compare it with the work efficiency back home. The staff at the store were a bit slow. It's advisable to allocate more time for preparation. The attendant at the pickup was very nice.
Reviewed: August 25, 2024
They ripped me off and charged me three times the amount that was mentioned on your receipt!!!! I will do everything to get my money back. Really concerned about my upcoming booking with you.
Reviewed: June 24, 2019
Car was good, collection and drp off was nice and easy, fast,
Reviewed: August 15, 2024
This was the most disappointing car rental experience. The store did not thoroughly inspect the vehicle before pickup, and upon return claimed there were extra scratches on the car. I drove very carefully the entire time with no incidents. The staff at the Frankfurt branch had a very poor attitude.
Reviewed: January 29, 2024
No notable service, but at least it wasn't crowded.
Reviewed: May 24, 2024
The parking lot signs are unclear, I was completely confused when picking up and returning the car. I felt like crying.
Reviewed: December 3, 2019
Few counters, slow service, and even though everything was paid in full during booking, two additional charges were made for pre-authorizations.
Reviewed: August 31, 2019
We have a different car. It was opel zafira with a Gps and more space for our luggages and peoplw as well. But we were charged more than expected,made a claim for a refund and they did.
Reviewed: February 29, 2020
Everything was good and generally, we had no problem. There was just one thing. The car was diesel and also using AdBlue. When we were on the road, the car started giving a warning "AdBlue level is low, after 130 km the engine will not start". The km in the warning was continuously decreasing so we had to fill AdBlue. Normally the GLOBAL rent a car is responsible for filling AdBlue we are just responsible for the filling diesel. After dropping off the car, we showed the receipt of AdBlue and got the payment of it after some days, there was no problem! But it was an extra procedure that we shouldn't have made an effort. And also if we did not show and request our payment back, it would be an extra cost for us so it does not sound good!
Reviewed: August 28, 2019
It is up to twice times cheaper to book a car through easyRentCars than to book it direct from the campany (Global or Buchbinder)
Reviewed: November 30, 2019
I've rented cars abroad numerous times, and this was the least friendly front desk I've encountered. The staff was cold and never smiled, constantly trying to get me to buy their insurance. After refusing, they became even more impatient and uninterested.
Reviewed: September 20, 2019
Можно акцентировать внимание на месте возврата автомобиля! В остальном все прекрасно, спасибо большое!!!
Reviewed: October 10, 2017
Excellent service, highly recommended for international self-driving trips
Reviewed: February 26, 2014
I am very satisfied, very convenient. I will rent a car through QEEQ again next time.
Reviewed: February 13, 2014
Budget's service was excellent, and the car was in great condition, having only 8,000 kilometers on it. It was my first time renting a car alone, and everything went smoothly. I have already booked another car with them for March through QEEQ.
Reviewed: August 20, 2019
counter staff extremely helpful, friendly, professional.
Reviewed: February 3, 2019
my only complaint was at Buchbinder they have plastic boxes with lots of keys in each box. Originally I was going to get a Fiat Panda, then he changed his mind and said ill give you this instead. I am still trying to work out how the picture I have sent is like the one I ordered or similar ? I was so tired as I had been up since Thursday 15:00pm so around 23hrs and we had a 60min drive to Dortmund. I think it wouldn't of mattered what I ordered from Easyrentals, Buchbinder just pick a key out the box.
Reviewed: August 21, 2018
1. There was only one staff member at the store, and the pick-up location was a 5-minute walk from the airport. 2. Another car was blocking ours at the pick-up spot, making it impossible to collect our vehicle. 3. Despite calling multiple times, we couldn't reach the staff (this was around 11 PM). 4. We had to walk back to the airport to contact the staff. The only staff member prioritized other customers’ pick-up orders despite our issue. Eventually, they resolved the issue by changing the car, but it took a long time.
Reviewed: April 23, 2014
The service was excellent, with someone specifically waiting at the pickup point. However, the car handover process was a bit lengthy, taking about an hour in total.
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