Excellent. I had booked a SEAT ALTEA 5DR/5PSGR automatic, but was given a Ford Focus wagon automatic instead. It was the high-end version and felt very stable on the highway, even at 180 km/h. The luggage space was also good, which was great since I was picking up people from the airport and the large trunk came in handy. The staff's English was good, but I felt a bit embarrassed when the whole staff and some customers laughed at me for insisting on an automatic (most Germans drive manual cars). Both pickup and return were very quick.

I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option

The counter staff let me buy another fully protection insurance, but when I take that booking, I but the super cover for the insurance