CAR RENTAL REVIEWS ON HERTZ AT DUSSELDORF AIRPORT, DUS

Average rating on Hertz at Dusseldorf Airport: 7.9 /10

B.Widyono

Germany

x6
x1
x2
x5

1 days rental

Mini Van | Ford Tourneo or similar

Dusseldorf Airport(DUS)

Reviewed: Wed, Nov 13, 2019

“All good!”

About Hertz: 8.3 /10

takes long when drop the car back

About QEEQ: 10.0 /10

easy to use

Brook Horace

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Wed, Jul 24, 2019

About Hertz: 2.0 /10

Couldn't find the Dollar location at all!

John Bellamy

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Wed, Jul 13, 2022

About Hertz: 8.0 /10

The service was good, but the cost for extending a few days is too high.

About QEEQ: 8.0 /10

Samantha Hornby

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Wed, Aug 22, 2018

About Hertz: 10.0 /10

Excellent service. We booked an E series, and the staff saw we had big luggage and upgraded us to a larger car.

About QEEQ: 10.0 /10

Florence Tennyson

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Wed, Aug 19, 2020

About Hertz: 10.0 /10

So thrilled with the upgrade!

About QEEQ: 10.0 /10

Lewis Bartholomew

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Tue, Nov 21, 2023

About Hertz: 6.0 /10

Arrived at the rental desk within the reserved time but was told the original car model was unavailable and was asked to pay extra for an upgrade. There was no guidance to pick up the car.

Sidney Zimmerman

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Thu, Oct 31, 2024

About Hertz: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Cornell Warner

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Thu, Nov 21, 2024

About Hertz: 6.0 /10

The overall service was fine, but the car provided was very unsatisfactory. There was a significant difference between the two car categories. I rented a Mercedes CLA but was actually given a Citroën, which is a huge downgrade.

Maxwell Daniell

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Thu, Feb 27, 2020

About Hertz: 6.0 /10

The pickup location was hard to find and there was no one to guide us. No staff was present when we arrived.

Robert Field

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Thu, Feb 14, 2019

About Hertz: 2.0 /10

The car I rented in Pisa, Italy had its right front door lock damaged by a thief in a parking lot. Although I bought car insurance, I was not compensated.

Jennifer Sapir

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Sun, Nov 10, 2019

About Hertz: 4.0 /10

The process was too slow.

Clark House

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Sun, Aug 9, 2020

About Hertz: 10.0 /10

The provided car model was not very satisfactory. It's unclear if it was an upgrade, but the power and fuel efficiency were not as good as the vehicle booked.

About QEEQ: 10.0 /10

Phoenix Brown

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Sat, Jun 6, 2020

About Hertz: 2.0 /10

The store price was 30% higher than the website price, and service fees were not shown on the app. Afterward, the website was unhelpful when I tried to discuss it.

Audrey Salome

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Sat, Jan 18, 2020

About Hertz: 10.0 /10

The car pickup and drop-off went pretty smoothly, not bad.

Keith Wyld(e)

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Sat, Feb 1, 2025

About Hertz: 8.0 /10

The car was very new, a Mercedes E-Class Estate with just over 10,000 kilometers. It was very stable even at top speed on the German autobahn.

About QEEQ: 10.0 /10

Vicky Donne

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Mon, Jul 30, 2018

About Hertz: 10.0 /10

Quick and convenient

About QEEQ: 10.0 /10

Alex D.

Germany

x4
x0
x0
x0

1 days rental

Intermediate | Ford Mondeo or similar

Dusseldorf Airport(DUS)

Reviewed: Mon, Jul 22, 2019

“Everything was perfect, the car was big and new. The price was low. The best”

About Hertz: 10.0 /10

I asked about the size of the car. They advised me to take Ford S-max instead Ford Mondeo I ordered. It's really good deal. Big and comfortable. It was easy to find the desk and the car.

About QEEQ: 10.0 /10

After rebooking price became even better than expected.

Murray Isaac

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Fri, Nov 18, 2022

About Hertz: 6.0 /10

Clear instructions and illustrations for the return process.

Carol Bach

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Fri, Mar 15, 2019

About Hertz: 10.0 /10

During pick-up, there was a car right there. So we just got in!

Rodney Elsie

Germany

x0
x0
x0
x0

1 days rental

Dusseldorf Airport(DUS)

Reviewed: Fri, Jul 12, 2019

About Hertz: 8.0 /10

Satisfied

About QEEQ: 10.0 /10

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