CAR RENTAL REVIEWS ON EUROPCAR AT KEFLAVIK INTERNATIONAL AIRPORT, KEF

Very satisfied

Convenient and efficient, international chain, standardized service process, smooth and seamless return with full insurance.

Very good! You need to get a number for picking up the car! It's on the right-hand side of the counter.

Das Auto war genau das gebuchte Model was super war. Das Übernahmeprotokoll habe ich nie gesehen und trotzdem wurde meine Unterschrift darauf verwendet. Der Kundenservice von Europcar war dafür sehr freundlich.

Simple service

Big company, trustworthy and quick vehicle pickup.

I've used many rental car companies, but large companies are more reliable. The pickup process is fast, convenient, and there are no hidden issues when changing cars.

The staff were very nice and patiently answered all questions.

The selected car model did not match the actual model provided, and the daily rental price differed significantly. No price difference was refunded.

Very good, no hidden charges, and in other countries there is usually a young driver's fee for those under 25, but here it's not applicable for those over 21.

The counter is located right in the airport hall, very easy to find.

Overall satisfied.

Overall satisfied

Very satisfied

Very satisfied with the rental experience; the car was in excellent condition.

Pretty good

Pretty good overall. There was snow in the north, requested snow tires but couldn't get them.

Excellent.

Positive feedback: The staff at the car rental counter were very nice and extremely patient. Negative feedback: The car pickup process was quite lengthy due to the large number of customers and only two service personnel. The pickup location was inconvenient and located outdoors. The Kia vehicle I rented had poor performance, with inadequate power and frequent false alerts (seatbelt reminder, tire pressure warning, and front obstacle detection). The car return experience was unsatisfactory; initially, no staff were present, and I had to wait for a while until they came back. They asked me to move the car to their designated spot (even though my parking spot was not far away). In contrast, Hertz next door had two staff members actively assisting customers.

The car rental store is very easy to find. After picking up the luggage, just turn left and it's right there, effortless.