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Great vehicle, no hassle

Reviewed: Sat, Aug 18, 2018
About Hertz: 10.0 /10
Like: I’ve had bad experiences with car rentals before, but no hassle with Hertz about any minor scratches that were there before (which was my experience with another company). The vehicle we got was more car than we registered for—a Chevy Tahoe instead of a Pathfinder, which worked out better for us anyway. The car was clean, new and lots of features, and perfect for hauling the big group we had.
Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.
Standard SUV | Nissan Pathfinder or similar

Relevant Reviews on Hertz in United States

Cheryl

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Reviewed: Tue, Nov 5, 2024
About Hertz: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

Horace Kennedy

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Reviewed: Mon, Oct 23, 2017
About Hertz: 10.0 /10
The car was in good condition, and both pickup and return were very easy.
About QEEQ: 10.0 /10

Mamie Jonah

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Reviewed: Tue, Jun 10, 2014
About Hertz: 10.0 /10
Great service
About QEEQ: 10.0 /10

Jan Walravens

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Economy | Mystery car or similar
Reviewed: Wed, Aug 23, 2023
“Nice car but in a poor condition with terrible customer service.”
About Hertz: 7.0 /10
The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.
About QEEQ: 10.0 /10
Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)

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Compact | Mazda 3 or similar
Reviewed: Sun, Jun 30, 2019
“I dropped off the car one day earlier than the contract was. I called the customer service”
About Hertz: 10.0 /10
The lady said I have to pay one extra fee because I dropped off earlier. Even though I dropped off the car and I didn’t get any discount even I dropped off one day earlier.

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