Excellent

ガソリンが満タンで借りれるはずが、100キロ近く走行していた車だとわかった。 残り走行距離が650キロだったのだが、ガソリンを満タンにすると、760キロとモニターに出ていて、非常に残念だった。返却時に伝えたが、全くとりあってもらえなかった。新しい車だったが、前使用者のゴミも置いてあり、清楚しているのか疑問だった。もう二度と借りたくない。

Quality of the car wasn't good as it had lot of stains inside with dust. Asked them to clean again. Although the make is 2018 dodge, it does not have sufficient basic features like rear camera and boot space. No alternate vehicle is available to pick up.

When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.

Never again...couldn’t find my contract when I dropped the car off...extra charges that weren’t on my original agreement but I could do nothing because it was so late at night

I was told I had to pay an extra insurance fee and was asked for a card proving my Road Star status with ICBC which I've never heard of and have confirmed with others doesn't exist.