Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.
I would make it car rental company, over any other rental car company.
J.Parada
United States
Reviewed: Thu, Aug 16, 2018
About Routes:8.6/10
Like: Nice vehicles and awesome service. Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.
The counter staff were imbeciles. Had no idea what they were doing. Couldn’t answer simple questions. Couldn’t provide any paperwork or contact info because the printer was broken. Told me to contact MY insurance if the vehicle broke down. Didn’t know their own policies. Totally useless.
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I would make it car rental company, over any other rental car company.
Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.
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