Staying in your Budget

The car rental service wasn't great. Make sure to stay alert. Be sure to get a hard copy of the contract when you pick up the car and verify that the final contract matches the car model and license plate number you received. Ask me how I know—tears taught me!

Excellent process and service.

Easy booking and great process.

Good car, no insurance up-sell. Quick and easy.

In the beginning, the customer service staff kept saying that there was no available booked car and tried to ask me to upgrade. After negotiations for a while, I finally got another car in the same class as what I booked. When I picked up the car, the tire pressures were something wrong. But luckily, the on-site staff helped me to fix it.

The counter staff on collecting the car were thorough but slightly short on informing us to check the car for damage before we leave & what petrol was in the tank, but I went back and he was pretty good with the paperwork & sorted it quickly, On returning the car the young man was BRILLIANT, helpful & thorough and moved us through as quickly as possible, shame I didn't get his name but definitely a great man.