Smooth service, great customer service.

The car rental service was excellent! However, the distance from the rental office to the parking lot is a bit far.

The counter staff were excellent, very helpful. The car was clean with no damage at all. Good service from Ecovia

No issues with the booking process. Have used QEEQ before and happy with the service. Unfortunately, there was no drop in hire price.

Booking said it was In-terminal collection - this wasn’t true! Rental pick up was off-site. Address given is different when put into google maps, so when on foot was a nightmare to find. Didn’t have the car I booked. Petrol wasn’t full. Got charged to wash the vehicle on drop off (no other provider does this). Wasn’t made clear enough that you had to call them on arrival (no other provider does this) to be collected. When given shuttle back to airport they didn’t even drop us at departures, was left on road about 1/2 mile away. All round poor experience and won’t use again or recommend

We were given a considerably bigger people carrier, in fact it was a mini-van. It was parked outside the compound in a dark street and we picked up at night. In daylight, we discovered that the sliding back window’s locking and closing mechanism was broken. We immediately contacted Autovia and their response was extremely unsympathetic: by phone they told us no alternative car could be supplied; by email they told us that we had already signed that the car was in good order. So we were left with a vehicle, one of whose windows did not properly close or lock, something which had been hidden to us in the dark of the night. In other words, we were left with a vehicle that could easily have been broken into and risked any baggage we left in the vehicle, which had an impact on our holiday.

Like: Instead of Lancia we received KIA.
Dislike: During reservation pick-up was indicated "Rimini Airport", but nothing there. Needed to call and employee arrived after 10+ min.