very good

I mistakenly chose an electric car, but I was worried about not finding charging stations on-site. There were no alternatives in the same price range, so I had to switch to an Audi Q2 and pay an additional 1560. Adding that to the original 2522 makes a total of 4082, which comes to 1360 per day. That's a bit expensive.

I was given a free upgrade to a Mercedes EQC, but the service experience was terrible. They deliberately delayed the process, suggesting I pay for the upgrade. Only when I insisted, they offered it for free. I didn't even want the upgrade, wasting much of my time. After returning the car, I received a fine with a handling fee of £40, which is ridiculously expensive. The fine could be paid at half price within fourteen days, but they sent it to me on the fourteenth day, forcing me to pay the full price.

I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.

I swap with another car so no comment on that matter.

Very nice people. Good clean cars.

Great website. Good deals.

Like: Completly satisfied with the booking I made with easyrentcars. The car has been upgraded to a bigger car. The staffs are nice and friendly. Highly recommended.