All great!

The platform and the rental company provide excellent service, and changing the drop-off location twice was free.

I booked the basic package without insurance. Upon picking up the car, I repeatedly confirmed whether I needed to purchase insurance and was told full coverage was already included.

Very satisfied

It was okay. I arrived at night and there were no clear instructions, so it took me quite a while to find the car.

The service was terrible, and they charged arbitrary fees. There was no mention of these charges before renting or upon arrival at the store. They demanded additional fees for adding a driver and charged a roadside assistance fee even though we declined their insurance because we already had coverage. They just handed over an app for signing without explaining the contract details, leaving out crucial information knowing that our English wasn't perfect.