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Live chat Email us Service Code: 8471682314
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Dave Winifred

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Reviewed: Fri, Jun 15, 2018
About Europcar: 10.0 /10
Picking up and returning the car was very convenient, and there was no push for extra insurance when picking up in Bath.
About QEEQ: 10.0 /10

Elaine Burns

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Reviewed: Tue, Sep 27, 2016
About Europcar: 10.0 /10
No hard sell or hidden charges, got the car pretty quickly, not bad. The only downside is that there are very few automatic cars.
About QEEQ: 10.0 /10

MZ

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Economy | Opel Corsa or similar
Reviewed: Mon, Jul 24, 2023
“QEEQ was great, Europcar not so much”
About Europcar: 6.0 /10
Counter staff was aggressive about offering upgrades to many customers.
About QEEQ: 9.0 /10
Wonderfully easy

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Jun 11, 2019
“Great price, great service. Was cheaper than even the rental companies own websites.”
About Europcar: 10.0 /10
All good and quick.
About QEEQ: 10.0 /10
Love the price drop guarantee.

J.Hicks

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Intermediate | Skoda Octavia or similar
Reviewed: Thu, Aug 30, 2018
“Good”
About Europcar: 8.4 /10
Like: Really good customer service and the gentleman came and opened up the warehouse late at night so I could drop the car off.
Dislike: The car was clean and modern, but slow. Next time I'll spend a little more money and choose a better car.

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