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Live chat Email us Service Code: 9113970085
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Adair Jonson

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Reviewed: Wed, Dec 4, 2024
About Europcar: 10.0 /10
Very considerate and thorough.
About QEEQ: 10.0 /10

Matthew Horatio

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Reviewed: Tue, Jul 11, 2017
About Europcar: 6.0 /10

L.McMillen

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Small SUV | Nissan Qashqai or similar
Reviewed: Fri, Sep 6, 2019
“Worth every penny”
About Europcar: 7.3 /10
Customer service were no help when trying to find the place, spent over an hour driving around
About QEEQ: 10.0 /10
Excellent value for money

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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 28, 2019
“Brill”
About Europcar: 10.0 /10
Very friendly and prompt service
About QEEQ: 10.0 /10

A.Hall

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 31, 2019
“I booked through kayak and didnt realise you didny open sundays. Also didny exect petrol car. Ee wen”
About Europcar: 10.0 /10
Your customer service was excellent only thing i didnt like was the stupid excess which i had to take out third party cover for. Why dont you offer. This wiuld put me off using again

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