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Live chat Email us Service Code: 6961856123
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Blake Morton

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Reviewed: Wed, Sep 14, 2016
About Europcar: 8.0 /10
British people are generally very contract-oriented. It's hard to make changes to your order at the last minute, so you have to compromise. What you book initially is what you get! They often try to overcharge or sell you something extra, but if you stick to your original order, they have nothing to say.

MZ

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Economy | Opel Corsa or similar
Reviewed: Mon, Jul 24, 2023
“QEEQ was great, Europcar not so much”
About Europcar: 6.0 /10
Counter staff was aggressive about offering upgrades to many customers.
About QEEQ: 9.0 /10
Wonderfully easy

kaka

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Mini | Fiat 500 or similar
Reviewed: Fri, May 5, 2023
“all the best”
About Europcar: 9.0 /10
The vehicle is new and clean
About QEEQ: 10.0 /10
very useful

P.Shakya

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Mini | Fiat 500 or similar
Reviewed: Fri, Feb 22, 2019
“Superb.”
About Europcar: 9.7 /10
Very satisfied with services.
About QEEQ: 9.0 /10

H.Mohamed Noor

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Mini | Fiat 500 or similar
Reviewed: Fri, Jul 20, 2018
“Value for Money”
About Europcar: 10.0 /10
Like: Completly satisfied with the booking I made with easyrentcars. The car has been upgraded to a bigger car. The staffs are nice and friendly. Highly recommended.

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