Convenient and efficient, the car is reliable.

Pretty good.

The service at the Record Go car rental company at Barcelona Airport was very poor, especially during the return process. When picking up the vehicle, after completing the paperwork, there were no staff members to discuss the vehicle's condition, including its defects or scratches, leaving renters clueless. However, during the return process, they investigate every issue. If you didn't carefully take photos at the time of pickup, you'll be held responsible for all pre-existing damages and scratches on the car.

They gave me a Toyota CHR hybrid when I picked up the car. It was fuel-efficient and only used half a tank over two weeks. The Echo tag also offered a 25% discount on parking fees in Madrid's city center, which was very convenient.

When returning the car, I asked the staff if they needed to inspect it. They said no, just to leave, but then I was inexplicably charged for damage.