It was my first time renting a car, and it went smoothly.

spent in a line almost 2 hours to get my car in a long line with very few Avis staff pressen to help a faster handling.

I will never use Avis again. Vehicle broke down , vehicle seized up doing twenty miles and hour to a dead stop,I we were almost hit and then a comparable vehicle was not brought to exchange. They left us stranded on the side of the road said it would take four hours for replaced vehicle. Several hours later and several unnecessary calls asking what type of vehicle is needed. 12 hours later still. A vehicle to small was brought, we did not except vehicle. This service was Completely unexceptable. I will never recommend this company. Terrible experience!!!!!!!

Like: Good car.
Dislike: Two hours to pick up the car! Disaster !