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Reviewed: Wed, Nov 20, 2019
About Europcar: 7.7 /10
Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.
About QEEQ: 7.0 /10
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar MELBOURNE CITY

Lionel Johnson

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Reviewed: Fri, Feb 16, 2024
About Europcar: 8.0 /10
It was okay. The staff's attitude was average, but it didn't really matter.
About QEEQ: 10.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Fri, Sep 20, 2019
About Europcar: 8.7 /10
The car exceeded my expectations. It was a nice car to drive around and there were no damages. It was like a brand new car. It allows us to connect our phone and display our GPS on the screen directly instead of looking through our phones which is a plus point. However, the lady staff at Europcar wasn’t that friendly when assisting us, for that there is some room of improvements.
About QEEQ: 8.0 /10
The booking process was easy and understandable. Instructions were clearly stated.

S.Workman

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Jul 16, 2019
About Europcar: 9.3 /10
Was a fantastic experience, 5 stars
About QEEQ: 10.0 /10
Easy to use and competitive

s.wood

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Large SUV | Toyota Kluger or similar
Reviewed: Sun, May 26, 2019
“Happy enough”
About Europcar: 8.7 /10
It had a flat car battery Europe jumper started it Took 45 minute We stopped half way to our destination went to continue but the car would not start the car was total dead Check under the bonnet found the negative terminal on the battery was loose Tightened the nut and the car started Not really happy she we dropped off told Europe car and they said thanks saved us a trip not good enough put us 1 30minute behind We were then driving in twilight lots of kangaroos at that time glad we did not hit one
About QEEQ: 8.0 /10
All good will be booking again with you in a few month

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Jan 24, 2019
About Europcar: 9.7 /10
I think that Europcar can improve its return process because who receive the car were not informative and friendly. So I had to come back to the office service to ask some questions and evething was easily managed.
About QEEQ: 10.0 /10

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