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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6674070039
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Unpleasant pickup process.

Reviewed: Sat, Nov 9, 2019
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

S.Berger

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Aug 13, 2019
“Excellent experience and thanks”
About Routes: 10.0 /10
It has been an excellent experience. Well above the expectations. My wife and I were both very pleased with the car. Our children loved it.
About QEEQ: 10.0 /10

D.White

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 9, 2019
“The staff was amazing and I would by all means recommend them to others.”
About Routes: 8.7 /10
I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.
About QEEQ: 9.0 /10

v.rodriguez

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 18, 2019
“Great car at a great price. Customer service can improve with certain workers.”
About Routes: 8.0 /10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
About QEEQ: 10.0 /10

M.Walsh

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jun 10, 2019
“Every thin about it was good Excellent”
About Routes: 10.0 /10
Excellent
About QEEQ: 10.0 /10
Excellent

G.Dodge

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 21, 2018
“Win win win”
About Routes: 10.0 /10
Like: I got an excellent price for my rental vehicle, and they upgraded me for free. It was awesome
Dislike: There were a few things that I did not know when I rented the vehicle that I would need to show proof of, so making the customer aware of that would be appropriate

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