Smooth and easy booking and rental experience.

A.Nawaz

Canada

Reviewed: Mon, Oct 28, 2019

About Routes: 9.0 /10

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

About QEEQ: 8.0 /10

Seemless booking experience.

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Emily Cowper

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Wed, Jun 5, 2024

About Routes: 2.0 /10

Reminding all friends, do not use Routes Car Rental! They are blatantly dishonest! It's a small rental company outside the airport. When I went, there weren't many customers, but the efficiency was still low. It took a total of 2.5 hours and it wasn't worth it. Not only is their service unregulated and unruly, but the staff I saw at the store all seemed to be South Asian and were dishonest, lying blatantly: I had already bought super comprehensive insurance on Zuzuche, and the policy was in both Chinese and English, but the staff said they couldn’t understand and insisted on selling me their insurance for an extra $20 per day. Even after I called the customer service of Zuzuche, they continued to push their insurance.

About QEEQ: 10.0 /10