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Live chat Email us Service Code: 4146219123
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Smooth and easy booking and rental experience.

Reviewed: Mon, Oct 28, 2019
About Routes: 9.0 /10
Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.
About QEEQ: 8.0 /10
Seemless booking experience.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

Ira Julia

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Reviewed: Mon, Jun 3, 2024
About Routes: 2.0 /10
The store required us to purchase new insurance and didn't recognize the insurance already bought on the Zuzuche platform. After over an hour of communication, we finally contacted Zuzuche customer service back in China, but they still didn't acknowledge it. We had to pay for the insurance ourselves to get the car, and then seek reimbursement from Zuzuche upon return.

Elijah Belloc

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Reviewed: Sun, Feb 24, 2019
About Routes: 4.0 /10
Paying for a Grand Cherokee but getting a Wrangler. No matter how much you argue, the company will just tell you it's the same vehicle group. In reality, I didn't see any Grand Cherokees at this store, only Wranglers. Plus, the staff were not friendly at all. We saw another customer complaining when we picked up the car. The waiting time is generally 30-40 minutes.

P.Esquivel

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sat, Nov 13, 2021
“Affordable. Worry Free.”
About Routes: 10.0 /10
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
About QEEQ: 10.0 /10
QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

C.Robitaille

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Aug 22, 2019
“Canadians read the Terms related to KMs.”
About Routes: 8.7 /10
I expected 3500km but was told the policy for Canadians is 200 per day totalling 600. There was no flag to review the terms. Thankfully the rep allowed 500 per day, although I used more than that. Very upsetting to be put in that position.

M.Montgomery

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Special SUV | Jeep Wrangler or similar
Reviewed: Sun, May 19, 2019
“I did not get the car I wanted was disappointed cause I was looking forward to the Jeep”
About Routes: 8.0 /10
If you rent a car and it’s should be the car you rent and I did not get that
About QEEQ: 8.0 /10

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