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Awesome! Stressful when I left my stuff in the glove box but your team were so helpful in solving it

Reviewed: Wed, Oct 16, 2019
About Thrifty: 9.0 /10
So everything went really well, I just struggled when picking the car up because I went to the address on the email instead of the rental car place in San Fran, When dropping off my car I was silly and ended up leaving my passport and my speaker in the glove box The phone wouldn’t go through so I went to the drop off office in la, and they helped me from there the people that helped me were so helpful and amazing and was able to solve my problem for me which made me so happy and now made me be able to leave the country when I have to Big shout out to Jorge, chyna, kimmy and Dione. They were the people that helped me and they were awesome
About QEEQ: 9.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Thrifty in United States

C.MacDonald

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Standard | Nissan Maxima or similar
Reviewed: Wed, Aug 7, 2024
“Easy stress free rental”
About Thrifty: 10.0 /10
Always have to wait at thrifty or dollar coz They have best rates ....
About QEEQ: 10.0 /10

Elmer Frederick

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Reviewed: Sun, Jun 9, 2019
About Thrifty: 10.0 /10
The staff member at the pickup was very knowledgeable and the process was smooth.
About QEEQ: 8.0 /10

David Noah

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Reviewed: Wed, Oct 11, 2017
About Thrifty: 2.0 /10

Todd Southey

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Reviewed: Mon, Jul 21, 2014
About Thrifty: 8.0 /10
Had to wait an extra 20 minutes for car cleaning during pickup. Return was very quick, done in a minute. Overall, quite satisfied.
About QEEQ: 10.0 /10

M.Napier

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Full Size | Chevrolet Malibu or similar
Reviewed: Mon, Sep 23, 2019
“Making reservations at the wrong pickup site.”
About Thrifty: 8.0 /10
I made my rental at Ft. Meyer, FL; however, I flew into Punta Gorda. They didn't have a reservation for me obviously. They found a car for me to use; however, it wasn't the easiest car for two 60 year old women to use. It was an older Jeep, extremely high to get into, almost impossible for anyone to get into the back seats (we had to shove the two ladies joining us into the back by pushing their behinds), and getting out was difficult because there were no handles to grab onto. It was my fault for making the reservation at the wrong airport but you'd think there would have been a better car available. It was the off season and a Monday. The desk people were terrific and we had a lot of laughs about it after we returned it. I will never make the same mistake twice I assure you.
About QEEQ: 10.0 /10

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